Tier 1 IT Help Desk Technician – Fast-Paced Support & Onboarding
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-06-22
Listing for:
Usherwood Office Technology
Full Time
position Listed on 2026-06-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Usherwood Office Technology is seeking an IT Help Desk Technician to provide vital support for managed IT clients. This position is responsible for handling service tickets related to hardware and application challenges, ensuring user satisfaction. Ideal candidates should have a strong technical background and proven experience in customer service.
Candidates will benefit from an energetic work environment where teamwork and problem-solving skills are encouraged. A degree in Computer Science or IT and related certifications are preferred.
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