Solutions Architect in Syracuse

Hidden Level is transforming airspace safety with innovative, scalable drone detection and airspace technology. We provide real-time, actionable data to enhance security across various environments.

Hidden Level is seeking a mission-driven, technically adept Solutions Architect to join our growing Products and Programs team. This individual will serve as a cross-functional force multiplier, combining domain expertise in sensor technologies and concepts with sharp communication skills to drive high-quality proposals, technical demonstrations, mission architectures, and customer engagements.

This role includes a dynamic and mission-critical travel component, with approximately 25%–30% travel annually (roughly 12–15 weeks per year). In partnership with Program Management, you will serve as the technical lead for product demonstrations and live flight events. You’ll often be on-site as the subject matter expert, ensuring technical solution integrity, supporting execution, and representing Hidden Level in customer-facing environments.

Syracuse, NY (Hybrid). Fully remote candidates will also be considered.

• Lead technical solutioning and mission architecture development for customer opportunities, including authorship of technical volumes for RFI/RFP responses, white papers, and other customer-facing deliverables.
• Translate complex technical concepts into compelling, customer-aligned solutions.
• Collaborate with Sales, Marketing, Engineering, and Product to shape win themes, technical discriminators, and architecture narratives.

• Lead technical solution planning for emerging product demos, live flight events, and customer trials, ensuring the architecture and configuration align with customer objectives and product roadmap.
• Serve as a front-line technical expert during DoD, federal, and enterprise customer engagements.
• Provide technical direction and system requirements to cross-functional teams in support of demonstration readiness.
• Partner with the Program Managers to prepare for events, define technical success criteria, and ensure readiness for execution.

• Provide technical support to business development efforts, from early shaping to final proposal submission.
• Participate in customer discovery conversations and requirements definition efforts.

• Be the bridge between Products, Engineering, and Sales, ensuring solution integrity, feasibility, and alignment with roadmap.
• Independently own technical solutioning for Hidden Level products, coordinating with Product Managers, Engineering, and others as necessary.

• Bachelor's or Master’s degree in Engineering, Computer Science, Physics, or a related technical discipline.
• Minimum 7+ years of experience with at least 3 years in RF sensing, ground-based radar, C-UAS, ISR, or related technology domains.
• Proven success in technical proposal writing and solution architecture.
• Strong technical leadership skills with the ability to influence cross-functional teams and drive solution alignment.
• Experience with in-field testing, validation, and demonstration of technical articles
• Excellent verbal communication with comfort and capability of interfacing with senior government customers.
• Eligible for a U.S. security clearance (or current clearance ).
• Ability to travel 25-30% domestic & international

Hidden Level offers a competitive salary and a comprehensive benefits package, including health insurance, paid parental leave, flexible time off, 401(k) with employer contributions, life insurance, and insurance. The company also provides a remote or hybrid work environment and potential stock options.

Salary Range
:
The salary range for this position is estimated at $140,000 to $180,000 annually. Please note that the salary information is a general guideline only. Hidden Level considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Equal Opportunity Employer
:
Hidden Level is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to , , , , , , , , , veteran status, , or any other status protected by applicable federal, state, or local law.

Security Note
:
Due to the nature of Hidden Level’s technology, only U.S. can be considered for this position.