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Security‑Focused IT Helpdesk Technician; Mac​/Windows​/Ubuntu

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Hidden Level
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 31684 - 38572 USD Yearly USD 31684.00 38572.00 YEAR
Job Description & How to Apply Below
Position: Security‑Focused IT Helpdesk Technician (Mac/Windows/Ubuntu)
Location: City of Syracuse

Hidden Level is seeking an IT Helpdesk Technician based in Syracuse, NY. The role supports end-users across various operating systems including macOS, Windows 10/11, and Ubuntu, ensuring reliable and secure user-facing systems.

Responsibilities include providing first-level technical support, troubleshooting user issues, and managing user accounts. Candidates should have an Associate Degree in IT or equivalent experience. Competitive salary and comprehensive benefits included.

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