Functional Business Analyst

Position: Functional Business Analyst I
Responsible for detailed functional and technical understanding of various systems that support the degree certification business processes within the Office of the Registrar. This includes the degree audit system, degree requirement planning software, transfer equivalent system and appropriate modules within People Soft. Responsible for the deployment, administration and maintenance of these systems including communications, trainings and process documentation. Also responsible for supporting the Assistant Registrar for Degree Audit Systems with other projects related to Registrar systems.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200

United.

Education and Experience

* Bachelor's degree and three to five years of relevant work experience; or Associates Degree and eight years relevant work experience.

* Advanced technical, analytical, investigative and problem solving skills.

* Knowledge and experience working with Student Information System, including degree audit system and excellent oral and written communication skills.

Skills and Knowledge

* Advanced skill with Microsoft Office suite.

* Knowledge and experience with Student Information Systems in higher education (People Soft preferred).

* Experience with Query/report writing.

* Advanced technical knowledge of and experience with a degree audit system (Degree Works preferred).

* Ability to analyze curriculum requirements, interpret and translate to coding language for Degree Audit.

* Knowledge of curriculum, academic programs structures in a university setting.

* Knowledge of University policies and procedures as they relate to the Office of the Registrar.

* Experience in training multiple constituencies in a diverse organization.

Responsibilities

* Collaborates with the university community for the implementation and optimization of the University's degree audit system including scribe, maintenance of coding as needed for academic program requirements including annual maintenance and course catalog updates for new and existing programs.

* Troubleshoots and researches scribing issues and provides problem resolution pertaining to academic requirements and exceptions processing.

* Provides system administrative support including advising on broader strategic decision making where degree audit systems play a role.

* Maintains security and system settings for the degree audit system including the approval of requests for security/access into the system as well as granting user access in Answers and updating degree audit shell tables as needed.

* Provides training to faculty and staff for functions within the degree audit system as needed or by request from schools and colleges.

* Reviews and maintains process documentation, ensuring that it is updated on the degree audit website and Answers website for staff, faculty and students to reference.

* Maintains and initiates process improvements within degree audit system which includes but is not limited to: diagnose and correct problems existing in the degree audit system; contact degree audit vendor support center as needed with issues and perform corrective actions.

* Serve as a liaison between the Registrar's Office and the ITS department to enhance performance of the degree audit system; identify necessary upgrades; create and implement test plans for such upgrades.

* Collaborate with Assistant Registrar to oversee successful regular system upgrades.

* Assists in the development, implementation, and ongoing technical support of a University wide Transfer Equivalency system and Planner functionality.

* Works closely with the Assistant Registrar for Degree Audit Systems, and across the office analyst team, developing and leveraging institutional reporting tools for Degree Audit data analytics.

* Provides clear communication to bridge technical and non-technical perspectives, supporting institutional objectives including regulatory compliance, program assessment, student retention, and student success.

* Develops and maintains training and documentation that supports community familiarity and understanding of available analytics and their value.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.