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Help Desk Specialist: Prompt IT Support & Resolution
Job in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-07-17
Listing for:
Community Bank, NA
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Community Bank, N.A. is seeking a Help Desk specialist to deliver high-quality technical support to users across Upstate New York. You will be the frontline in resolving IT issues, guiding customers through problem-solving steps, and ensuring service levels are met.
Qualifications include a minimum of two years in a help desk or call center role, a high school diploma, and solid communication skills. The role offers 40-hour weeks, competitive compensation, and comprehensive benefits.
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