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Library Systems Specialist

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: SUNY Upstate Medical University
Full Time position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    Information & Knowledge Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

Job Summary:

The Library Systems Specialist provides technology support for library computers, student printing, and technologies throughout the library as well as contribute to the creative integration of library systems, including:

  • Manage, support, and troubleshoot Health Sciences Library staff computers, servers, printers, and departmental equipment, including setup, updates, backups, security and operating system patches.
  • In collaboration with team members, contribute to the support and integration of library enterprise systems, including Alma and ILLiad, the library’s web presence, and other systems.
  • Manage technology inventory and coordinate the replacement, refreshment, and purchasing of Library computers, printers, peripherals, and staff software.
  • Primary support for and management of student printing and scanning services within the library.
  • Create, maintain, and contribute to documentation of Library supported systems and department workflows.
  • Work with campus Information Management and Technology to remain current with campus supported applications and security protocols as well as resolve issues.
  • Provide technical support and assistance to both Library staff and patrons.
  • Collaborate on and contribute to department and Library projects.
Minimum Qualifications:

Bachelor s degree and a minimum of 2 years experience, or associate s degree and 4 years of related experience. Strong interpersonal and customer service skills; ability to identify, analyze, and creatively solve problems; ability to communicate effectively with colleagues at various levels of technical proficiency required.

Preferred Qualifications:
  • Experience working in an academic or health sciences library preferred.
  • Experience deploying and maintaining hardware preferred.
  • Experience with multiple operating systems preferred.
  • Experience managing printers and print management software preferred.
  • Experience in APIs, scripting, or web programming (HTML/CSS, PHP, Python, Java script, etc.) preferred.
  • Knowledge of library systems including Alma, ILLiad, Archives Space, and Springshare Suite preferred.
Work Days:

M-F Days, some holidays required.

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