Business Analyst; PeopleSoft

Job Description About the Role

We are seeking an experienced Functional Business Analyst to support and advance a complex enterprise ERP environment within a higher education organization. This position will serve as a functional subject matter expert for People Soft Campus Solutions
, with a primary focus on the Campus Community module
, while supporting broader ERP projects, upgrades, implementations, and continuous improvement initiatives.

The Functional Business Analyst will serve as a liaison between business stakeholders and technical teams, translating operational requirements into clear functional specifications and sustainable system solutions. The role combines approximately 40% operational system maintenance and production support with 60% project and strategic initiative work
.

Key initiatives include system upgrades, accessibility improvements, security enhancements, process automation, implementation of delivered People Soft functionality, and efforts to reduce unnecessary system customizations.

• Serve as the functional subject matter expert for People Soft Campus Solutions Campus Community
  .
• Configure, maintain, and support delivered People Soft functionality within the enterprise ERP environment.
• Support Campus Solutions data models and functionality associated with institutional processes and applicable regulatory requirements.
• Troubleshoot functional and system issues and collaborate with technical resources to identify, test, and implement appropriate solutions.
• Support the integrity, reliability, security, maintainability, and ongoing performance of ERP functionality.
• Provide functional and technical guidance to departments utilizing enterprise applications.
• Gather, analyze, validate, and document business and functional requirements.
• Translate business requirements into functional specifications, use cases, workflows, process maps, and other SDLC documentation.
• Evaluate existing business processes and identify opportunities for system, workflow, and operational improvements.
• Collaborate with business stakeholders, developers, technical teams, and project resources to ensure requirements are clearly understood and successfully implemented.
• Analyze complex datasets using SQL to support troubleshooting, requirements validation, testing, and business decision-making.
• Lead or contribute to ERP projects, system upgrades, implementations, enhancements, and continuous improvement initiatives.
• Support projects focused on improving enterprise system accessibility, security, maintainability, and user experience.
• Participate in initiatives to reduce unnecessary customizations and expand the use of delivered People Soft capabilities.
• Implement and support People Soft/Oracle functionality including Page and Field Configurator, Data Masking, and Track Changes
  .
• Coordinate multiple projects, priorities, and deliverables within a project-driven enterprise environment.
• Develop and execute functional testing plans and support system, integration, regression, and user acceptance testing activities.
• Support documentation, implementation, deployment, and post-production activities associated with system changes.
• Identify opportunities to reduce manual processes through workflow improvements and automation.
• Apply AI-assisted tools where appropriate to support business analysis, documentation, process improvement, and data-informed decision-making.
• Evaluate practical applications of commercially available AI and productivity technologies within established organizational, security, and compliance requirements.

• Bachelors degree in Business Administration, Information Systems, Computer Science
  , or a related discipline.
• An equivalent combination of relevant education and professional experience may be considered.
• Masters degree in a related discipline is preferred.

• Minimum of 3 years of professional experience working with People Soft
  , including Campus Solutions, HCM, Financials, or a comparable People Soft enterprise environment.
• Experience gathering, analyzing, and documenting business and functional requirements.
• Experience developing functional specifications, use cases, workflows, process documentation, and other SDLC deliverables.
• Demonstrated experience supporting enterprise applications in a production environment.
• Experience participating in or leading ERP upgrades, implementations, enhancements, or related technology projects.
• Experience with People Soft Campus Solutions Campus Community is strongly preferred.
• Higher education, student information system, or student lifecycle experience is preferred.
• Experience supporting accessibility, security, automation, or ERP optimization initiatives is preferred.

• Advanced SQL skills with a strong understanding of relational database concepts, data structures, and data analysis.
• Strong functional knowledge of enterprise ERP systems and business analysis methodologies.
• Experience configuring and supporting delivered People Soft…