M365 Engineer

At Sony Music Publishing ("SMP"), we believe every voice matters. We are the #1 global music publisher, advancing the artistry of the world’s greatest songwriters and composers for over 25 years. We keep songwriters at the forefront of everything we do, and design our suite of services to amplify opportunities, build connections, and defend their rights. Our roster benefits from an international team committed to providing support at every career stage.

From classic catalogues to contemporary hitmakers, history is always being written. We are a part of the Sony family of global companies. Learn more about SMP at  Why join Sony Music Group? Here at Sony Music Group, we are shaping what’s next in a way that creates impact. Forging powerful new ideas at the heart of music, technology, and culture that entertain and move people.

This is your opportunity. Part of a global community, united by individual passion, rising to that challenge every day. Adapting at pace and supporting one another, inspired to influence the future. For the benefit of you, our people; our creators, our business, and wider society too. Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly.

IT oversees all technology and software throughout Sony Music Publishing.

The Microsoft 365 Engineer is responsible for the design, implementation, administration, optimization, and support of the Microsoft 365 platform.

This role ensures the availability, performance, security, governance, and adoption of Microsoft 365 services across the enterprise. The engineer serves as a technical expert for Microsoft 365 technologies including Exchange Online, Microsoft Teams, SharePoint Online, One Drive for Business, Microsoft Entra  (Azure AD), Power Platform, Microsoft Purview, Microsoft Defender, and Microsoft 365 Copilot. The role partners closely with cybersecurity, infrastructure, compliance, service management, and business stakeholders to deliver a secure and productive digital workplace experience.

Microsoft 365 Platform Administration Administer and support Microsoft 365 services including:
Exchange Online Microsoft Teams SharePoint Online One Drive for Business Microsoft Entra  (Azure AD), Microsoft 365 Groups, Microsoft 365 Apps, Microsoft 365 Copilot Manage licensing, service configurations, and tenant administration. Monitor platform health, performance, and service utilization. Lead troubleshooting and resolution of complex technical issues.

Design and implement collaboration solutions that improve employee productivity. Configure and maintain Teams telephony, meeting, and collaboration capabilities. Support SharePoint Online site architecture, document management, and information architecture. Develop and maintain standards for Teams, SharePoint, and One Drive usage.

Implement and maintain Microsoft security and compliance controls. Configure and manage:
Microsoft Defender, Conditional Access Policies, Multi-Factor Authentication (MFA), Data Loss Prevention (DLP), Retention and Records Management, Sensitivity Labels, Information Protection Policies. Partner with security and compliance teams to meet regulatory and corporate requirements. Participate in security assessments, audits, and remediation activities.

Support deployment and adoption of Microsoft 365 Copilot. Configure governance controls for AI-enabled services. Assist business teams in identifying use cases and opportunities for productivity improvements. Monitor licensing, adoption metrics, and user feedback.

Develop automation solutions using:
Power Shell, Power Automate, Power Apps, Microsoft Graph. Streamline operational processes and reduce manual effort through automation. Create and maintain scripts for administration, reporting, and maintenance tasks.

Participate in technology projects involving Microsoft 365 services and integrations. Provide technical leadership for migrations, upgrades, and platform enhancements. Evaluate new Microsoft features and recommend adoption strategies. Produce design documentation, implementation plans, and operational procedures.

Serve as a Tier 3 escalation resource for Microsoft 365-related…