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IT Business Analyst; D365 or Certinia)

Job in Syracuse, Onondaga County, New York, 13201, USA
Listing for: Presidio Networked Solutions, LLC
Full Time position
Listed on 2026-09-26
Job specializations:
  • IT/Tech
    IT Business Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: IT Business Analyst (D365 or Certinia)

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

We are seeking a highly motivated, detail-oriented IT
Business Analyst to serve as a trusted advisor to business stakeholders and technology teams. In this role, you will drive strategic initiatives, optimize business processes, and ensure solutions align with organizational objectives. The ideal candidate combines analytical skills, business acumen, financial knowledge, and technical expertise with strong communication skills and extensive experience gathering requirements in a Agile environment. Business Analysts applying for this role need to have experience supporting end users and their business processes in Dynamics 365 F&O General Ledger / AP / ExFlow AP or Certinia Quote to Order / Project Scope to Closure / Forecasting & Rev Rec / Personas.

Travel

Requirements:

This is a remote role (situated within the Continental US) with associated travel of 5%.

Responsibilities Include:
  • Collaborate with business stakeholders to elicit, document, and validate business requirements.
  • Translate business needs into functional specifications, user stories, and process flows.
  • Partner with Solution Architects, Developers, and QA teams to ensure requirements are accurately implemented.
  • Conduct gap analysis, feasibility studies, and impact assessments for proposed changes.
  • Facilitate workshops, stakeholder meetings, and requirements gathering sessions.
  • Analyze existing business processes and recommend enhancements for efficiency and effectiveness.
  • Support user acceptance testing (UAT) by developing test scenarios, tracking defects, and ensuring issues are resolved.
  • Prepare documentation such as business requirements documents (BRD), functional
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