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IT Help Desk Analyst: Windows & Office Support Pro

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Upstate Medical University
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
Location: City of Syracuse

Upstate Medical University in Syracuse is seeking a first-level IT help desk professional to provide phone support across PC, networking, hospital information systems and MS Office.

The role requires a strong troubleshooting mindset, good interpersonal skills, and the ability to identify root causes and route issues to appropriate teams. Work hours are Monday to Friday, 9:00am–5:30pm, on-site in a fast-paced hospital IT environment.

This role is for the IT Help Desk Analyst:
Windows & Office Support Pro role at Upstate Medical University.

The IT Help Desk Analyst:
Windows & Office Support Pro role at Upstate Medical University is now open for applications in City of Syracuse, NY, United States.

Join us at Upstate Medical University as our next IT Help Desk Analyst:
Windows & Office Support Pro in City of Syracuse, NY, United States.

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