Spare Parts Coordinator

We’re seeking a highly organized, detail-oriented and customer-focused Spare Parts Coordinator to join our growing Service team in Syracuse, NY. Do you have experience managing inventory, logistics, replenishment planning or warehouse operations? Are you comfortable working with inventory management systems and analyzing data to ensure parts are available when and where they are needed? Do you enjoy working across teams and supporting customers in a fast-paced, technical environment?

If yes, please keep reading!

As a Spare Parts Coordinator, you will own and operate Bluefors’ North American spare parts operation from our Syracuse warehouse and logistics hub. You will be responsible for maintaining inventory levels, coordinating replenishment and order fulfillment, and ensuring critical replacement parts reach customer sites quickly and efficiently. This highly visible role will serve as a key liaison between Service, field service engineers, customers, warehouse partners and our Finland operations team.

Your tasks will include managing inventory for the North American installed base, identifying critical spare parts and maintaining min-max inventory levels based on system types and failure frequency. You will coordinate replenishment, process spare parts orders, arrange shipments and monitor stock availability to support customer service needs and minimize equipment downtime. You will also manage the commercial relationship with our Syracuse warehouse partner, audit inventory and shipment data, maintain accurate SKU and inventory records, and identify slow-moving inventory.

Working closely with the Service team, you will forecast demand, proactively stage parts for preventive maintenance activities and track parts expenditures by customer and system type. You will also coordinate international freight and customs documentation for shipments from Finland when parts are not available locally, support reporting and continuous improvement initiatives, and help improve warehouse operations, inventory accuracy and overall service efficiency.

We offer a generous benefits package including health, dental, vision, 401(k), long- and short-term disability, life insurance, training, tuition reimbursement, and Paid Time Off (PTO).

Location: Syracuse, NY
Pay range: $25.96 - $31.73/ hr. (DOE)

• Own and operate the North American spare parts hub in Syracuse, including inventory levels, replenishment cycles and fulfillment activities.

• Maintain a min-max inventory model by identifying critical spare parts based on system type, failure frequency and service requirements.

• Manage the commercial relationship with the Syracuse warehouse partner, including inventory access, replenishment protocols and service level commitments.

• Process spare parts orders and coordinate shipments to customer sites while supporting targeted delivery timelines.

• Maintain and audit inventory, shipment and related data within inventory management systems.

• Collaborate with the Service team to forecast spare parts demand associated with preventive maintenance visits and proactively stage required inventory.

• Coordinate local inventory replenishment and monitor stock availability to minimize customer downtime.

• Audit warehouse inventory, maintain an accurate SKU catalog and identify slow-moving inventory.

• Track parts expenditures by customer and system type to support service cost analysis.

• Coordinate import customs documentation, freight logistics and import requirements for shipments from Finland when local inventory is unavailable.

• Maintain accurate inventory records and prepare inventory and logistics reports as requested.

• Support continuous improvement initiatives related to warehouse operations, inventory…