Custodial Special Services Team Leader

Floor Cleaning Crew Lead

We are seeking a hands‑on Floor Cleaning Crew Lead to oversee nightly cleaning operations and support a team of 2–4 technicians. This position is responsible for receiving nightly work orders, coordinating supplies and equipment, communicating with customers, and ensuring all tasks are completed to established quality and safety standards.

Base pay: $21.00–$25.00 per hour based on experience.

Monday–Friday, typically 3:00 PM–11:30 PM (start times may vary based on customer availability).

• Lead and support a team of 2–4 technicians in performing nightly floor‑care services.
• Communicate with customers to confirm work orders, expectations, and job requirements.
• Gather and transport required supplies, materials, and equipment to each job site.
• Perform floor‑care tasks including stripping and waxing, carpet cleaning (dry and extraction), window cleaning, concrete floor cleaning/sealing, tile and grout cleaning, and LVT floor care.
• Operate and maintain floor‑care equipment such as extraction machines, high‑speed burnishers, low‑speed scrubbers, and auto scrubbers.
• Ensure all work is completed on time and in accordance with safety, quality, and service standards.
• Complete end‑of‑job documentation accurately and promptly.
• Maintain equipment and inventory for upcoming jobs.
• Collaborate with team members, leadership, clients, visitors, and customers in a professional manner.
• Demonstrate leadership behaviors by fostering a team‑first environment and upholding safety protocols.

• 3–5 years of experience in custodial operations or custodial management, or an equivalent combination of experience and education.
• Hands‑on experience with floor‑care techniques including stripping/waxing, carpet extraction, dry carpet cleaning, window cleaning, concrete care, tile and grout cleaning, and LVT cleaning.
• Working knowledge of floor‑care equipment operation and basic maintenance.
• Valid New York State driver’s license required.
• Strong leadership skills with a focus on teamwork and service excellence.
• Ability to lift up to 50 lbs and work in various physical positions (standing, walking, bending, repetitive motion).
• Strong attention to detail, organization, and problem‑solving skills.
• Effective communication skills with management, staff, clients, and customers.
• Ability to adapt to changing priorities, manage competing demands, and handle unexpected events.
• Ability to drive a truck with a small trailer is a plus.
• High School Diploma / GED.

Cleantec is Central New York's premier full‑service janitorial and facility provider with offices in Syracuse, Ithaca, Binghamton, Rochester, Buffalo, Utica, and Albany.

• Life Insurance.
• Paid Time Off.
• Employee Referral Program.
• Monthly Incentives.
• Insurance Benefits and 401(k) when applicable.

At Cleantec we value diversity and consider all qualified applicants without regard to race, gender identity, religion, sex, color, national origin, age, disability, marital status, or military/veteran status, in accordance with applicable federal, state, and local regulations.

Req. HELP-4958