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Vice President, Tech Communications

Job in Syracuse, Onondaga County, New York, 13235, USA
Listing for: Outcast
Full Time position
Listed on 2026-02-12
Job specializations:
  • Management
    Client Relationship Manager, Business Management
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

About You

We’re looking for a heavyweight in tech communications to join our team as Vice President. You’ve seen the cycles, built the narratives, and shaped the perception of some of the biggest names in tech. You thrive where strategy, speed, and storytelling intersect, bringing a rare mix of instinct, intelligence, relationships, and rigor.

The Vice President plays a key role in the agency’s growth and success, overseeing client service standards, offerings, teams, and budgets. You’ll work alongside senior leadership to define goals, drive performance, and shape agency strategy and structure. You’ll lead top-tier accounts, guiding overall strategy, positioning, client and media relationships, and major launches or events.

You’ll also contribute to the agency’s broader success through leadership team participation, mentorship, and career development. The role includes involvement in new business efforts, internal marketing, events, and campaign development and measurement.

You’re not looking for just a role. You’re looking for a place where ambition is expected, impact is real, and you’re surrounded by people who are damn good at what they do. If you’re ready to shape the future of tech communications and build something you’re proud of every day, this is it.

What You Do
  • Team and Project Management:
    Responsible for the overall success of account teams
  • Client Strategy & Relations:
    Provides highest level strategic counsel/input;
    Interacts with highest level clients and executives;
    Leads media training and client training sessions, presentations, etc.;
    Prepares clients for high priority interviews and announcements;
    Manages conflict and resolution;
    Demonstrates excellent judgment in difficult client and staff situations;
    Up-levels client concerns;
    Responsible for overall account health
  • Media / Analyst Relations:
    Develops and oversees major media programs;
    Manages crises;
    Directly involved in success of high-stakes media opportunities and events;
    Has established relationships with multiple media/analysts across a variety of sectors;
    Leverages relationships to secure strategic media opportunities for the clients and agency visibility for the agency
  • Strategy:
    Brings industry breadth and depth to the role of strategic problem solver for teams, clients, and the agency;
    Partners with Leadership on identifying opportunities to grow existing accounts through additional agency service offerings;
    Develops and drives creative communications plans that achieve client and agency goals;
    Demonstrates understanding of client brands and overarching communication goals;
    Develops and oversees strategic programs;
    Contextualizes client goals within the industry to make proactive recommendations around clients objectives and strategies;
    Develops and drives initiatives on account teams and agency wide;
    Consultant to clients and internal peers;
    In-depth understanding of clients goals and account health;
    Oversees thought leadership programs
  • Content Creation:
    Excellent at high quality writing and editing of all materials;
    Creates and edits presentations and plans
  • Client Knowledge:
    Brings an industry view to the process and oversight of developing client goals, predicting outcomes, and recommendations for best client, investor, and agency business results;
    Understands market position, competitive set, and key messages
  • Messaging/Positioning:
    Provides strategic insights and counsel;
    Leads high level positioning and message development;
    Leads positioning/messaging sessions
  • Account Management:
    Manages team with a focus on Director and Account Supervisor development;
    Actively involved in all aspects of account profitability, client service, and team success;
    Reviews client budget, monthly billing, and client communication;
    Reviews and ensures OC contributions are apparent;
    Leads client forecasting and discussions around budget
  • Agency Roles:
    Leads agency trainings;
    Plays a leadership role on taskforces;
    Provides input in hiring decisions;
    Conducts and provides constructive feedback for annual reviews;
    Proactively mentors and provides feedback and constructive suggestions to teams/peers;
    Contributes to annual account review;
    Contributes…
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