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ARISE​/Fiscal Intermediary Manager

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Exceptional Family Resources
Full Time position
Listed on 2026-02-19
Job specializations:
  • Management
    Financial Manager
Salary/Wage Range or Industry Benchmark: 24.93 - 27.82 USD Hourly USD 24.93 27.82 HOUR
Job Description & How to Apply Below
Position: ARISE/Exceptional Family Resources Fiscal Intermediary Manager
Location: City of Syracuse

Arise/EFR is looking for a Fiscal Intermediary Manager - Syracuse location

Position Summary: Serves as a Manager to supervise, train and support the Fiscal Intermediary team. Ensures services and documentation meet required billing regulations and ensures that quality services are provided to people receiving Self-Direction services. Assists Self-Direction participants and their Planning Teams to manage their staffing and service documentation. Responsible for reviewing service documentation and onboarding new DSPs, families and Brokers.

Oversees payroll and expenses for DSPs and individuals served.

Job Summary
  • Oversee and assist with the recruitment, hiring, training, and supervision of DSPs and Fiscal Intermediary staff
  • Train, support, and coach Fiscal Intermediary staff to effectively perform all assigned job duties and responsibilities required
  • Approve rollover SD budgets in eVero monthly as needed
  • Review Life Plans for accurate service documentation, attend (in person or by phone) Life Plan and Launch meetings
  • Review and approve Staff Action Plans and Safeguards
  • Review and Approve Budgets and Amendments then submit to OPWDD
  • Approve in eVero OPWDD budgets approved by OPWDD
Qualifications
  • A minimum of one year experience as a Self-Direction Fiscal Intermediary or Support Broker
  • Three (3) or more years of experience working with people with developmental disabilities required
  • Ability to interact professionally with all stake holders, including individuals, families, parents, Direct Support Professionals agencies, and businesses
  • Ability to identify and execute outreach and marketing strategies
  • Familiarity with OPWDD requirements and oversight of Self-Direction services required
  • A bachelor's degree in a human services or related field required
  • Background in Supervising Staff, Administration or Management preferred
  • Understanding of computer software essential, experience using the eVero platform a plus!

Ability to travel to various locations, including community sites and family homes

Essential Functions Required Skills

Language:
Effective oral, written and inter-personal communication skills required. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence and procedure manuals; ability to effectively present information and respond to questions from groups of managers, families, and the general public. Must have strong data entry skills, excellent proof-reading ability, and meticulous attention to detail.

Additional

Information

The Fiscal Intermediary Manager will perform in a manner that promotes cooperation with others by consistently demonstrating a positive attitude, remaining open and adaptable to change, by following through on all requests, and by focusing on productivity.

Work location:

Syracuse - Onondaga County for in-person meetings

Hours and days:
Monday-Friday 8:00am - 4:00pm

Compensation: $24.93 - $27.82 per hour

Non-Exempt

40 hours per week, including one-hour paid lunch

Background check, fingerprinting and DMV record check will be conducted prior to hire by the non-profit agency.

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