Operations Manager​/Practice Manager

Overview

Our client is a well-established wealth management firm seeking an experienced Operations Manager / Practice Manager to serve as a true operational extension of the advisors. This role is designed for someone who understands how a financial advisory practice runs and can independently manage day-to-day operations, systems, and process improvement.

This individual will take ownership of operational workflows, clean up and optimize systems, and help prepare the firm for long-term growth. There is a clear career trajectory for the right person.

• Own daily operations and ensure the practice runs efficiently
• Create, document, and maintain SOPs across the firm
• Identify gaps in workflows and proactively implement solutions
• Remove operational tasks from the advisors’ plates

Manage broker dealer-related operational items including:

• Account opening and maintenance
• Distributions and transfers
• Beneficiary updates
• Case processing and follow-through
• Ensure accuracy, compliance, and attention to detail across all client-related activity

• Oversee CRM and practice technology, including:
• Client Works
• Once Hub
• Lead system clean-up efforts to improve data accuracy and efficiency
• Manage an upcoming system/platform transition and serve as the internal point person

• Onboard new hires, including systems access and workflow training
• Support advisors and team members with operational best practices
• Help create structure and consistency as the firm grows

• Prior experience in a wealth management or financial advisory environment
• Strong understanding of advisory operations and broker dealer workflows
• Highly independent with the ability to work without hand-holding
• Detail-oriented, organized, and process-driven
• Comfortable owning projects from start to finish
• Confident working directly with founders and senior advisors
• Experience with Advisor
  360, Client Works, or similar platforms preferred

Option 1:
Mid-Level Operations Professional