Sr. Project Manager​/Client Service Leader; Western NY

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Serves as a strategic leader responsible for managing complex wastewater treatment planning, design, and construction projects while leading client relationships across Western New York and developing a high-performing team to support future growth. This role combines project delivery excellence, business development, client account management, and people leadership.

• Lead wastewater conveyance and treatment and water distribution and treatment planning,
• design, and construction projects.
• Manage scope, schedule, budget, quality, safety, and client expectations.
• Coordinate multidisciplinary engineering and construction teams.
• Provide executive-level project reporting and risk management.

• Serve as Client Service Lead for key municipal clients.
• Build trusted relationships with utilities, municipalities, and regulators.
• Develop strategic account plans and identify future opportunities.
• Represent the firm at industry events and stakeholder meetings.

• Lead proposals, pursuits, and interviews.
• Develop market growth strategies and maintain project pipeline.
• Support annual sales, revenue, and profitability objectives.
• Recruit, mentor, and retain engineering professionals.
• Develop succession plans and future leaders.
• Conduct performance evaluations and career development planning.

• Bachelor’s degree in Engineering or related discipline.
• Professional Engineer (PE) license.
• 15+ years of municipal wastewater consulting experience.
• Demonstrated project management, client service, and staff leadership experience.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan.

Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $ to $. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on August 27, 2026. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .