PMO Segment Leader, Program Management

PMO Segment Leader, Program Management

CAN
05: CCS-Charlotte, 5900 Northwoods Business Parkway, Charlotte, NC, 28269 USA CAN
01:
Carrier-Syracuse, 6304 Carrier Parkway, East Syracuse, NY, 13057 USA

Job  
Job Category General Management

Posted Start Date August 28, 2026

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.

We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit  (opens in new window) or follow on Carrier social media at @Carrier.

About the role

The PMO Segment Leader owns execution of approved program commitments within an assigned business segment. The role leads Program Managers, manages segment execution performance, ensures launch readiness, resolves execution barriers, and provides informed segment inputs into portfolio, capacity, business planning, and governance discussions.

Key Responsibilities

• Lead execution of approved programs within the assigned segment.
• Directly manage Program Managers and establish expectations for execution rigor, accountability, risk management, and escalation.
• Balance Program Manager workload and capacity within the segment.
• Ensure delivery against approved scope, schedule, cost, quality, risk, and launch commitments.
• Translate governance, portfolio, and leadership decisions into actionable segment execution plans.

Strategic Responsibilities

• Provide segment execution feasibility, capacity, risk, timing, and resource inputs to support portfolio planning.
• Develop segment roadmap recommendations, execution sequencing options, and recovery plans when constraints or risks emerge.
• Recommend segment resource tradeoffs and execution priorities within approved portfolio direction.
• Support AOP/LRP planning with realistic segment execution assumptions, risks, and timing considerations.
• Develop PM capability, readiness, succession, and growth within the assigned segment.

Decision Authority

• Approves segment execution plans, PM workload balancing, program recovery actions, and segment escalation priorities within approved portfolio direction.
• Escalates unresolved delivery, resource, governance, customer commitment, and launch readiness risks through defined PMO channels.
• Consulted on portfolio prioritization, roadmap timing, capacity alignment, and cross-segment tradeoffs.
• Does not independently own PMO operating model, governance standards, or cross-segment portfolio decisions.

Scope

• Assigned business segment or portfolio area.
• Direct leadership of assigned Program Managers.
• Execution performance, launch readiness, risk management, and resource planning within the segment.
• Cross-functional influence across Engineering, Product, Manufacturing, Supply Chain, Quality, Finance, and business stakeholders.

Key Interfaces

• PMO Leader for portfolio direction, escalation alignment, governance expectations, and resource tradeoff discussions.
• PMO Operations & Capability Leader for reporting, governance process, dashboards, data quality, and planning support.
• Lead / Principal Program Managers for critical programs, dependency management, and portfolio-slice visibility.
• Functional leaders for technical delivery, resource constraints, readiness, and issue resolution.
• Business leaders for segment priorities, customer…