VP of Clinical Operations

Location: City of Syracuse

## VP of Clinical Operations Apply:
Syracuse, NY:
Full time:
Posted Today:
R3390
** Key Responsibilities
**** Practice Operations & Performance
*** Provide direct leadership, coaching, and accountability for Practice Managers.
* Establish clear expectations for operational, financial, clinical, people, and service performance across practices.
* Conduct regular operating and performance reviews with Practice Managers and ensure appropriate action plans are developed and executed.
* Identify underperforming practices and work with Practice Managers and physicians to address performance gaps.
* Establish consistent operating standards while recognizing appropriate differences in individual practice needs.
* Maintain visibility into significant operational issues and intervene or escalate when necessary.
* Ensure practices effectively execute priorities, policies, programs, and operating standards.
** Financial & Business Performance
*** Provide leadership and accountability for practice-level financial performance across practices.
* Ensure Practice Managers understand and actively manage their practice P&Ls.
* Partner with Finance and Practice Managers to evaluate revenue, expenses, labor, productivity, volumes, and other key performance drivers.
* Hold Practice Managers accountable for performance against budget and established financial targets.
* Identify opportunities to improve practice profitability, resource utilization, labor efficiency, and operational performance.
* Support annual budgeting, forecasting, and operating planning.
* Evaluate staffing and operational investments based on financial, clinical, and operational impact.
** Patient Access, Capacity & Growth
*** Lead company-wide efforts to improve patient access, appointment availability, scheduling efficiency, patient flow, and capacity utilization.
* Establish and monitor access and operational performance measures across practices.
* Partner with Practice Managers and physicians to identify and address barriers to patient access and provider productivity.
* Optimize staffing, clinical support models, provider schedules, and workflows to improve capacity.
* Ensure practices are operationally prepared to support growth, new physicians, new services, and changes in patient demand.
* Partner with clinical program and operational leaders to successfully implement and scale new services across clinics.
** Physician Partnership
*** Build strong, collaborative relationships with physicians and physician leadership.
* Partner with physicians to identify and resolve operational and clinical barriers affecting patient care, access, productivity, and experience.
* Ensure Practice Managers develop effective partnerships with the physicians they support.
* Serve as a senior operational escalation point for significant physician concerns.
* Facilitate alignment between physician priorities and organizational operating expectations.
* Support physicians through operational changes, practice growth, and implementation of new programs and services.
** Clinical Operations
*** Provide enterprise leadership for clinical operations across clinical practices.
* Establish consistent clinical operating standards, workflows, and expectations across locations.
* Partner with Practice Managers and Clinical Leads to improve clinical workflows, patient flow, staffing, productivity, and provider support.
* Identify unnecessary variation and implement scalable best practices.
* Ensure clinical teams have the training, tools, workflows, and resources required to effectively support physicians and patients.
* Lead efforts to optimize clinical staffing models, role design, skill mix, and workforce deployment.
* Partner with the Director, Clinical Programs to operate new clinical programs and care models.
** People Leadership & Organizational Capability
*** Establish clear expectations and competencies for Practice Managers and clinical leaders.
* Lead the calibration, performance management, coaching, and development of Practice Managers.
* Identify leadership and competency gaps and establish development or performance improvement plans as appropriate.
* Build a strong pipeline of operational and clinical leaders and establish succession plans for key roles.
* Partner with People Operations on workforce planning, recruitment, retention, performance management, and associate engagement.
* Oversee implementation and development of the Clinical Lead and PAR Lead structure across clinical practices.
* Foster a culture of…