Registered Nurse Navigator - Surgical Services (Hybrid

Job Title

RN Navigator for incoming breast care referrals and procedural referrals.

Full time

Day Shift

Monday - Friday Days Hybrid after 4-6 months of training, potential 1-2 days per week at home depending on clinic needs. 4000 Medical Center Drive Fayetteville, NY 13066

Organization Highlights:

• Our Trinity Health Culture:
  Our staff know, understand, incorporate & demonstrate our Trinity Health Mission, Values, Vision, through their actions, behaviors, practices & decisions.
• Leadership:
  Shared Governance to leaders are accessible. Unit practice counsels and open-door guiding principle for shared decision-making. All our employees have a voice.
• Well-Being:
  Practice in an environmentally safe, professional & healthy atmosphere. Our staff are supported by a variety of resources for physical and mental health.
• Professional Relationships :
  Strong rapport with our interdisciplinary team including physicians/clinical providers, rehab services, pharmacy, nutritional services and support staff.
• Professional Development:
  Strong education program, generous tuition allowance and clinical ladder incentives. We encourage job share opportunities to enhance satisfaction and growth.
• Work/Life:
  Scheduling options balance work/life/school calendars.
• Safety:
  Only local hospital to receive a Leapfrog A for safety.
• Accredited and rated highly for multiple specialty services.

What you will do:

• Manages the case load of patients and identify new patient candidates.
• Communicates with management on all relevant operation and patient issues.
• Improves health care access, promotes client knowledge and compliance with behavior modifications associated with diagnosis and treatment regime.
• Communicates with external offices and patients regarding testing and procedural appointments.
• Assists with needed referrals for testing and treatment.
• Presents matrix reporting to accrediting agencies, service line leadership and program providers.
• Serves as a resource and consultant for best practice information as it relates to the program and services available within our network.
• Effectively educates the care team, including patient and their support, in medical management and quality of life matters related to diagnosis.
• Participates in the development and evaluation of the associated care path and educational materials.
• Provides focused attention on Service Line specific initiatives to include patient satisfaction, adherence to medical plan, re-admission rates, and length of stay.
• Coordinates and maintains readiness for compliance with regulatory agencies.
• Supports effective case management to maximize healthcare outcomes, facilitate wellness and identify/correct service delivery complications.
• Assesses, plans, implements, and evaluates the oncology patient pathways by focusing on knowledge, attitudes, and skills. Development and participation in the education of patients and caregivers throughout the continuum of care.

Responsibilities:

• Collecting, storing and reporting data collection for the development and quality improvement of the program.
• Develop plan and advance the programs to meet, exceed and/or improve metrics.
• Manages associated specialty clinics.
• Participates in and applies knowledge of research, current concepts and guidelines to practice.
• Complies with insurance requirements for disease management, assists with coordinating care of the uninsured/unassigned patient referrals.
• Collaborates with service line to provide formal feedback for registries and governing bodies through performance development process.
• Collaborates with service line to achieve unit and organizational quality improvement and outcome-based initiatives.
• Provide information as program ambassador to represent the service and promote the program.
• Works closely with Service Line management regarding daily operational issues, including short, mid, and long-range planning and coordination of the overall service line with a focus on patient care within the continuum

Education, Training, Experience, Certification and Licensure:

• Bachelor's Degree in Nursing required with three years' progressive experience in the related field preferred. Certification/licensure as required by regulatory agency. Certification is recommended in related field.
• Oncology experience is preferred
• Graduate of an accredited School of Nursing and current licensure as a Registered Nurse in New York State.
• Demonstrated high clinical competence with commitment to interdisciplinary teamwork, relationship-based care, EBP and ability to carry out responsibilities with minimal supervision.
• Maintains annual mandatory competencies and requirements for service line.
• Commitment to, and knowledge of, primary care and community health.
• Working knowledge of computers, keyboarding, and various programs for reporting and presenting information (Excel, Word, PowerPoint, Outlook, etc.)

Career Path:

• Career advancement to senior leadership roles such as Manager, Director or Administrative roles.

Mission Statement:

• We, St Joseph's…