Quality Manager

Accelerate the possible by joining a winning Amcor team that is transforming the packaging industry and improving lives around the world. At Amcor we provide innovative, responsible packaging solutions that benefit customers, people and the planet. Over 10,000 consumers worldwide interact with our products every second, relying on us for safe access to food, medicine and other goods. Safety is the core value that guides our business.

In addition, we champion customers, adapt quickly in an ever‑changing world, protect the future and invest in a world‑class team that enables continuous improvement.

The Quality Manager leads and ensures the effectiveness, compliance and continuous improvement of the site Quality Management System and Food Safety programs. This role guarantees that products meet internal specifications, customer requirements and regulatory standards while supporting Amcor’s commitment to product safety, operational excellence and continuous improvement.

Health, Safety & Environment (HSE)

• Champion a safety‑first culture, ensuring protection of employees, consumers and product integrity
• Ensure safe work practices within the Quality team and comply with all safety and GMP requirements
• Support incident investigations and implement corrective and preventive actions

Quality Systems & Compliance

• Establish, implement and maintain the Quality Management System (QMS) in alignment with Amcor standards
• Ensure compliance with internal quality procedures, customer requirements and external certifications
• Maintain accurate, traceable and audit‑ready quality documentation and records
• Support internal and external audits and ensure timely closure of findings

Food Safety Leadership

• Lead site Food Safety and SQF programs, ensuring compliance with HACCP, prerequisite programs and regulatory standards
• Serve as the site subject matter expert on food safety and product integrity
• Drive audit readiness and certification success
• Promote a strong food safety culture through training, communication and accountability

Customer Quality & Issue Resolution

• Manage customer complaints, non‑conformances and credit requests
• Lead root cause analysis and implement sustainable corrective actions
• Communicate effectively with customers regarding quality concerns and resolutions
• Monitor and analyze trends to improve customer satisfaction

Continuous Improvement & Performance

• Drive continuous improvement initiatives to enhance product quality, consistency and process performance
• Analyze quality data and metrics to identify gaps and improvement opportunities
• Develop and manage the Quality department budget
• Support cost optimization through defect reduction and process improvements

Change Management & Validation

• Lead Management of Change (MOC) processes for materials, processes and products
• Oversee validation activities including IQ, OQ and PQ protocols
• Ensure all changes are evaluated for impact to quality, food safety and compliance before implementation

Leadership & People Development

• Lead, coach and develop Quality team members
• Establish performance expectations and accountability standards
• Conduct performance evaluations and support professional development
• Ensure adherence to GMP, safety and company policies
• Partner with Human Resources to support engagement, training and workforce planning

Cross‑Functional Collaboration

• Partner with Operations, Engineering, Maintenance, Supply Chain and HR to align on quality and operational goals
• Support site leadership with risk mitigation, decision‑making and compliance initiatives
• Participate in plant leadership meetings and continuous improvement initiatives

Education & Experience

• Bachelor's degree in Quality, Engineering, Science, Statistics or a related field preferred
• Minimum 5 years of experience in a Quality leadership role within a manufacturing environment
• Experience managing teams of 10 or more employees preferred
• Food packaging or food‑contact manufacturing experience strongly preferred

Certifications & Technical Knowledge

• Strong knowledge of SQF, HACCP and Food Safety systems
• HACCP certification strongly preferred
• ISO Internal Auditor certification preferred
• Workin…