E-Commerce Specialist

Do you have a passion for e-commerce, digital storytelling, and purpose-driven work? Join the Rescue Mission as a Full Time E-Commerce Specialist and help grow our online retail presence in support of a mission that puts love into action through food, shelter, clothing, and hope.

The E-Commerce Specialist is responsible for managing and expanding the Rescue Mission’s online retail platforms. This role focuses on product listings, digital content creation, sales strategy, and performance analysis to drive sustainable growth. You’ll collaborate with internal teams to ensure merchandise is effectively showcased while supporting meaningful community impact.

• Manage and optimize online product listings across multiple e-commerce platforms (website, eBay, social media marketplaces, etc.)
• Create engaging product descriptions and imagery to drive sales and customer engagement
• Collaborate with team members to select and feature merchandise aligned with brand and organizational goals
• Analyze sales data and customer behavior to identify trends and opportunities
• Coordinate online promotions, campaigns, and special sales
• Monitor inventory levels in partnership with retail and warehouse teams
• Prepare regular performance reports on sales, traffic, and engagement
• Stay current on e-commerce tools, best practices, and resale trends
• Support customer service related to online sales
• Maintain regular, predictable in-person attendance
• Complete required trainings and support team initiatives as needed

• Proven experience managing e-commerce platforms (Shopify, Lightspeed, Etsy, eBay, Facebook Marketplace, Instagram Shopping, etc.)
• Strong digital marketing and content creation skills
• Excellent written and verbal communication skills
• Highly detail-oriented with strong organizational abilities
• Comfortable analyzing data to inform decisions
• Ability to collaborate effectively across teams
• Passion for social enterprise, sustainability, and community impact preferred

• Ability to read documents and use office equipment
• Ability to communicate effectively with coworkers and the public
• Ability to lift up to 30 lbs without assistance
• Ability to stand, walk, stoop, kneel, and work in varying environmental conditions

We are proud to offer a competitive salary and excellent benefits:
Medical, Dental, Vision, 401(K), Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short-Term Disability and more!

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.