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Cust Exp Pickup Coordinator; CXPC

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Federal Express Corporation
Full Time position
Listed on 2026-07-10
Job specializations:
  • Retail
    Office Administrator/ Coordinator, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22.43 - 35.54 USD Hourly USD 22.43 35.54 HOUR
Job Description & How to Apply Below
Position: Cust Exp Pickup Coordinator (CXPC)
Location: City of Syracuse

Minimum Experience

One (1) year of customer service, transportation sales, or related experience required with primary emphasis on pickup and delivery coordination between CXPC, drivers and external customers in a logistics/ distribution and/or transportation environment.

Minimum Education

High school diploma or GED required.

Knowledge, Skills, and Abilities

Strong human relations and communication skills both verbal and written to explain information to various audiences. Customer service skills to respond effectively to requests and resolve issues. Ability to build and maintain collaborative working relationships and work in a team environment. Ability to act independently in making workload and allocation decisions and to work in a rapidly changing environment with strict time parameters.

Time management, organizational, and multi-tasking skills to work in a fast-paced environment. Ability to work with large amounts of data to compile and report for decision making on company initiatives. Ability to complete the required CXPC new hire and recurrence technical training.

Job Conditions

An in-office position that cannot be worked remotely. Non-covered safety sensitive position; ability to work in a constant state of alertness and in a safe manner.

Pay

Pay: $22.43 - $35.54 USD Hourly. Pay Transparency:
This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law.

An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Additional Details

Hiring for FT Customer Experience Pickup Coordinator! (CXPC)

Equal Opportunity Employer

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact

Applicants Have Rights Under Federal Employment Laws
  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act
E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program.

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)
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