Retail Part Time Team Leader

Job Description

Part-time Team Leader at Destiny USA Mall in Syracuse, NY. Responsible for leading a team of Sales Associates and ensuring a high-quality brand experience for LEGO customers.

• Assist the Assistant Store Manager (ASM) and Store Manager (SM) in maintaining holiday, attendance, and team scheduling.
• Supervise Sales Associates during the shift, addressing issues in line with LEGO policies and procedures with support from the ASM and SM.
• Order store and office supplies in accordance with guidelines and operating budgets.
• Ensure money-handling procedures are followed by all Sales Associates.
• Maintain a well-organized stockroom and merchandise all available products on the shop floor, achieving loss-prevention targets.
• Support the ASM and SM in achieving a high standard of merchandise presentation following store guidelines.
• Enhance profitable sales by regularly reviewing sales and margin information.
• Ensure appropriate and effective space-management techniques are used.
• Make sure the store graphics system, including pricing, is maintained effectively, focusing on customer service and maximizing profitable sales.
• Ensure all fixtures are always replenished.
• Evaluate and communicate competitor visual merchandising techniques, identifying opportunities to grow the business.
• Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines.
• Empower and develop a high-performance team by sharing LEGO Brand, Vision, and Values.
• Deliver inspirational retail experiences based on LEGO Brand values.

• Leadership and/or management experience in a retail store environment.
• Proven ability in employee training.
• Experience with cash handling and inventory/sales auditing.
• Familiarity with point-of-sale automated systems.
• Experience in merchandise and visual merchandising maintenance.
• Physical capability to move, talk, hear, reach, grab, stand for at least two consecutive hours and occasionally stoop, kneel, crouch, or climb ladders.
• Vision abilities including close vision and depth perception.
• Ability to lift at least 30 lbs.
• Availability to work up to 30 hours per week, covering the full week and weekend with a minimum of 4 days.

• Family Care Leave - enhanced paid leave options.
• Life and disability insurance.
• Well-being support - Headspace App and wellness initiatives.
• Colleague discount - generous discount from day one.
• Bonus scheme - rewards when goals are reached.

The LEGO Group is highly committed to equal employment opportunity and equal pay. We encourage applicants from all backgrounds, including sex, gender identity or expression, race, ethnicity, national origin, sexual orientation, disability, age, religion, and Veteran status. Candidates offered positions with high engagement with children are required to undergo Child Safeguarding background screening. All employees must also participate in drug screening as part of our drug-free workplace policy.