Account Executive

The Syracuse Crunch, AHL affiliate of the Tampa Bay Lightning, is seeking candidates for the position of Account Executive. This position is responsible for generating revenue through season, mini‑plan and group ticket sales. This full‑time position will have close interaction with the Crunch’s current fan base, acting as a customer service representative in addition to assisting with game‑day operations.

• Generate ticket revenue using all sales methods, including cold calls, prospecting/research, referrals, personal appointments and person‑to‑person contact at Crunch games
• Sell season tickets, partial plans, group tickets and special ticket plans year‑round
• Make a minimum of 75 outbound sales calls per day
• Maintain and manage customer contact information in existing CRM database
• Meet or exceed weekly and monthly sales goals
• Actively prospect new contacts throughout Central New York
• Establish relationships to create repeat business
• Additional responsibilities as assigned by Chief Operating Officer

The qualified candidate for this position should have the following:

• Bachelor’s degree required
• Desire to start and grow a career in the sports industry or minor league sports
• Prior experience in ticket sales, appointment scheduling or cold‑calling techniques is preferred
• Strong organizational and time management skills
• Excellent communication skills, customer service and problem solving skills
• Ability to function in fast‑paced environment, handle multiple projects and meet deadlines
• Available to work flexible hours including holidays, evenings and weekends. Position is required to work all home games
• High energy; ability to remain focused on sales goals and work independently