Sales Coordinator

Job Title:

Sales Coordinator Company Introduction

At G&C Foods, everyone has a place to contribute and grow. We believe great companies are built by great people, which is why we foster high‑quality work habits and a culture where every individual is valued. As a 100% employee‑owned company, the value created is shared with the people who make it possible.

With our flagship in Syracuse, NY, and a state‑of‑the‑art facility in Alachua, FL, G&C Foods serves partners across nearly 30 states and more than 30 countries. As a leading redistributor of refrigerated, frozen, and dry foods, our team plays a direct role in strengthening the resilience of the food supply chain and supporting retailers and food service operators who feed communities every day.

Syracuse, NY (onsite)

As a Sales Coordinator at our dynamic retail and food service distribution company, you will play a pivotal role in driving topline and bottom-line sales growth and establishing strong customer relationships. Your primary responsibility will be to assist the Account Executive team by providing administrative and clerical support in an industry that never stops moving. The position is designed to have regular phone interaction with G&C customers, as well as a daily list of short-term tasks and responsibilities, as well as long-term projects, as directed by Sales Management.

Due to the unpredictable nature of consumer demand, Sales Coordinators are empowered to make business decisions beyond regular business hours, provided that these decisions contribute positively to the well‑being of the company and its stakeholders.

• Customer Acquisition and Retention:
• Develop and maintain strong relationships with existing customers, understanding their needs, and ensuring satisfaction with our products and services.
• Maintain regular communication with both designated Account Executives and G&C customers to establish and sustain consistent sales orders. Ensure adherence to order minimums and align orders with the frequency of G&C delivery schedules, extending availability to all customers beyond designated Account Executives.
• Effectively execute price list distribution for all new and existing customers for each assigned Account Executive.
• Manage end-to-end documentation process for new accounts, including credit and shipping applications, ensuring accuracy and timely completion through effective collaboration with internal teams.
• Sales Strategy and Execution:
  • Support and assist Account Executives in all aspects of the G&C business to grow sales.
  • Advanced proficiency in navigating and utilizing the G&C operating system.
  • Utilize the G&C operating system to input purchase orders for designated Account Executives, encompassing tasks such as standing orders, special orders, product substitutions, price changes, price/product bookings, as well as scheduling product returns/claims.
  • Managing and communicating the status of orders for the designated Account Executive, encompassing aspects such as underweight orders, appointment discrepancies, orders beyond date range, credit-held orders, and ensuring 3PL delivery accuracy, among other responsibilities.
  • Collaborate with the Account Executive to create presentations for business reviews, for both internal and external customer visits.
  • Manage customer price list reviews, align G&C product codes, and create custom order guides to optimize pricing strategies and meet individual customer preferences.
• Product Knowledge:
  • Possess a good understanding of our product portfolio, including food items, packaging, and pricing structures. As well as the regional verbiage of various items.
  • Provide customers with product information, training, and support to enhance their overall experience, leveraging G&C’s online Market.
• Cross-functional Collaboration:
  • Engage with all G&C Departments to service the needs of the G&C customer, which include but are not limited to:
    Purchasing, Transportation & Logistics, Accounting, IT, Operations, HR.
  • Actively collaborate with Sales Management and G&C Product Owner to find improvements in internal procedures and customer optimizations.
  • Provide reception phone…