Director of Business Development

Job Description

Big I New York is looking for an ambitious, outgoing, and strategic relationship builder to drive membership growth, engagement, retention, sponsorship revenue, and strategic partnerships.

This is a role for someone who creates opportunities rather than waits for them. You're comfortable making the call, opening the door, working the room, asking for the business, and staying persistent when the first approach doesn't work. At the same time, you understand that sustainable growth is built on trusted relationships-listening, asking great questions, understanding business needs, and connecting people with meaningful value.

You'll combine those relationship and sales skills with strong business instincts, CRM data, and market intelligence to identify opportunities and turn them into action.

For more than 125 years, Big I New York has championed independent insurance agencies across New York State through advocacy, education, resources, connections, and support. In this role, you'll help expand our reach and deepen the value we provide to agencies and industry partners.

• Paid Time Off (PTO)
• Flexible Schedule
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan

• Drive membership and revenue growth. Develop and execute strategies to grow membership, sponsorship revenue, and strategic partnerships, actively prospecting, communicating value, overcoming objections, and asking for the business.
• Build and manage a strong prospect pipeline. Identify, prioritize, and pursue opportunities through agency visits, referrals, industry relationships, CRM data, market intelligence, social media, and research; maintain disciplined follow-up from initial contact through decision.
• Strengthen member and industry relationships. Build trusted relationships with members, prospects, clusters, carriers, sponsors, local associations, and other industry stakeholders through regular in-person and virtual engagement.
• Increase member engagement and retention. Develop and execute onboarding, outreach, and engagement strategies that connect members with relevant Big I New York programs, services, education, advocacy, and events and strengthen long-term participation.
• Turn data and market intelligence into action. Analyze CRM data, membership and engagement trends, industry developments, and marketplace intelligence to identify prospects, growth opportunities, retention risks, and opportunities for deeper engagement.
• Own CRM discipline and relationship intelligence. Ensure prospect, member, sponsorship, and relationship information is accurate, actionable, and consistently maintained; use reporting, AI, automation, and other technologies to improve prospecting, follow-up, and decision-making.
• Champion the voice of members and the marketplace. Gather insights from members, prospects, and industry partners and collaborate across the organization to strengthen programs, communications, events, advocacy, education, and the overall member experience.
• Strengthen local association partnerships. Serve as the primary relationship manager for local associations, maintaining regular communication with leaders, identifying opportunities for collaboration and engagement, and coordinating the annual Local Association Leadership Summit.

• Proven ability to develop relationships, identify opportunities, and drive growth through business development, sales, membership, partnerships, account management, insurance, or another relationship-driven field.
• A proactive, persistent approach to prospecting and business development.
• Strong interpersonal and communication skills with the ability to build credibility with business owners, executives, members, partners, and industry stakeholders.
• Strong analytical and business judgment, with the ability to use CRM data, market intelligence, trends, and performance metrics to prioritize opportunities and make informed decisions.
• Excellent organization, follow-through, and pipeline management skills with demonstrated accountability for measurable results.
• Ability and willingness to travel throughout New York State and Connecticut for agency visits, meetings, and industry events.
• Valid New York state Property & Casualty insurance license is a plus!