Experienced Plumber

Apply today to join the team ter Plumbing. We are looking for the best people to join our team.

Plumbing is a very important service work that's always needed, even in times of economic uncertainty. As a service professional, you'll be doing something that matters!

This position requires at least 3 years of previous work experience in the same field.

How to Know if You Are a Good Fit for this Service Professional Position

This job isn't for everyone, you'll follow a system designed to create a positive customer experience and help you deliver a successful outcome. It can be hard work, long days, indoors and out, and you'll work in various conditions. If you like what you see below, keep reading:
• You like interacting with people. You'll be the face of our company and will communicate with homeowners daily, solving their troublesome problems and saving the day. Plus, you'll be part of the family here ter Plumbing.


• You like the autonomy of working alone. After your initial training, you'll be in your own company-provided van. You'll make your own calls, helping homeowners determine the best solution for their plumbing problems.


• You are patient and persistent. You like figuring things out and don't get frustrated easily. You're willing to take the time to explain things and help people and see something through.


• You like working with tools and technology. You'll need to be comfortable using a variety of different hand tools and power tools. You'll also work with digital technology such as your own company-provided iPads and software applications. We'll teach you the best way to use every tool required to perform the work.


• You aren't afraid to get dirty. You like working with your hands, and don't mind dealing with the job's more challenging and physical aspects. Occasionally, you'll be dealing with gross or funny discoveries and bad smells, but you'll work to help homeowners restore safe and functional homes!


• And afterward, you like to clean up. You take pride in your appearance and bring professionalism to your game. You'll wear the Mr. Rooter uniform, which identifies you to our customers as one of the best in the industry.

Here's What You'll Be Responsible For

Initially, you'll team up with a more experienced Mr. Rooter tech to train on the knowledge you'll need to perform your job the Mr. Rooter way. Once you are up to speed, you'll be the face of the company and critical in providing an excellent experience for our customers.

You'll provide crucial services for our customers' homes and families. Here are the things you'll be responsible for:


• Communicating with the Customer - You'll meet customers who contact us to help solve problems in their homes with their water and plumbing systems.


• Diagnosing the Issue - Once you thoroughly investigate and diagnose the issue, you'll offer the homeowner options to solve the problem.
• Completing Whole Home Plumbing Inspections - You'll offer and conduct whole home plumbing inspections, discovering other or potential issues. No one likes needing to call a plumber, so our customers appreciate our proactive suggestions to solve major problems before they happen.


• Providing Repair and Maintenance Services - You'll tag-team with other licensed plumbers on our team who will perform the work only a licensed professional is authorized to do.


• Following Our Mr. Rooter Plumbing Process - You'll follow our proven process, from greeting the customer to collecting payment.

How We Measure Success ter Plumbing

The team is collaborative and competitive here ter Plumbing and we keep our eyes on the numbers to ensure everyone wins! We do some extra things here at our franchise also, we have company cookouts for lunch, once a quarter we get together to do something fun as a team, once in the summer and at christmas we have a big party for everyone, their partners and children included!

We are one big family here!

Here are some of the things we measure:

Offering and Delivering Solutions - We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their…