Repair Specialist

Below is a concise outline of the key responsibilities, qualifications, benefits, and requirements for the Safelite Repair Specialist I role.

As a certified Safelite Repair Specialist I, you will utilize our industry‑leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can‑do attitude, caring heart, and service mindset while striving to bring unexpected happiness to customers by completing jobs with the highest quality standards.

• Learn to repair vehicle glass (in the classroom and hands‑on) with a focus on the Safelite Way of Fitting under guidance of experienced technicians and leaders.
• Repair chips, cracks and other auto‑glass related issues on customer vehicles.
• Manage work orders, customer documentation and communication through Safelite handheld MRM technology; promote and sell Safelite promotional items to customers.
• Clean customer vehicle during wait/idle time during the repair process and perform additional housekeeping tasks in the company vehicle and shop.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly base pay starting at $18.75/hour.
• A benefits package valued at more than $10k* (includes a 401(k) plan with company matching, medical coverage plans, PTO programs, company holidays and paid volunteer days).
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources needed for success.
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• High School Diploma, GED, or Equivalent Preferred.
• Valid state‑issued driver’s license and any other licenses required by federal, state and local laws to operate a company vehicle.
• On‑the‑job training/completion of Safelite Safe Tech™ certification.

• Must be 18 years of age or older.

• Lifting and carrying up to 25 lbs. for short periods; assist an associate with lifting windshields weighing 26–50 lbs.
• Ability to stand for extended periods, work in tight spaces, bend and twist the body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera/video surveillance.
• Maintains professionalism and passion for providing outstanding customer service and exceeding expectations.
• Ability to safely work outside in a variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals) per the “Safelite Way of Fitting.”
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer needs.
• Problem‑solving and ability to troubleshoot issues independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition.

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

$16.50 – $25.00 per hour.

Internal Associates:
If you are already a member of the Safelite team, apply through your Workday account by searching "Find Open Jobs".

Diversity:
Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be, construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.