Service Technician

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Service Technician

$25.00 - $40.00 per hour depending on qualifications and experience. This is a full‑time, hourly position.

Monday - Friday 7:30 AM - 4:30 PM

• Syracuse, NY
• Horseheads, NY
• Watkins Glen, NY
• Binghamton, NY
• Corning, NY
• Erie, PA
• Elmhurst, IL
• Livonia, MI
• Indianapolis, IN
• Hamilton, OH
• Toledo, OH

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw, reciprocating, Centac, and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and have knowledge of all operations and parts manuals associated with all equipment.

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer's requirement with limited guidance from the Master Technician.
• Increase Ingersoll Rand customers' awareness of how Ingersoll Rand products, services, and solutions can benefit their operations.

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Valid driver's license for at least 12 months without major traffic violations such as DUI, hit & run, license suspension, reckless driving, or multiple infractions in the past 3 years.
• Ready to be on‑call after the first 90 days; on‑call weeks may be as often as every 4 weeks.
• Highly physical; regularly use hands, fingers, walking, stooping, kneeling, and lift or move weight in line with safety policy.
• High School Diploma or equivalent required.

• Read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer air treatment).
• Operating knowledge of Microsoft Office software and basic computer usage; working proficiency with handheld computers (smartphone, iPad) and network basics.
• Maintain proper business travel practices in a cost‑efficient manner.

• Industrial air compressor maintenance & knowledge.
• EPA certification.
• Veterans/Active‑Duty Military encouraged to apply.

• Service Technicians will travel daily within a 3‑hour radius within our service area.
• A company vehicle and fuel card will be provided.

Ingersoll Rand offers a comprehensive benefits package that includes health care options, dental and vision coverage, wellness programs, life insurance, a robust 401(k) plan, paid time off, and employee stock grants.