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Client Care Specialist - 3rd Shift

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Rescue Mission Alliance
Full Time position
Listed on 2026-07-02
Job specializations:
  • Social Work
    Mental Health, Human Services/ Social Work
  • Healthcare
    Caregiver, Mental Health, Direct Support Professional/ Direct Care, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 17 - 19 USD Hourly USD 17.00 19.00 HOUR
Job Description & How to Apply Below
Location: City of Syracuse

Client Care Specialist – Crossroads Adult Care Facility – Full Time

Shift: Sundays through Thursdays (10:45 pm-7:15 am), 3rd Shift

Rate of Pay: $17.00 per hour + Shift Differential

Responsibilities
  • Verify and dispense medications to residents.
  • Assist residents in maintaining a safe, clean, and supportive environment.
  • Conduct rounds and monitor facilities to ensure adherence to safety guidelines.
  • Facilitate drug and breathalyzer tests.
  • Provide personal care items and bedding as needed.
  • Enforce facility guidelines and refer clients to appropriate internal services.
  • Document client information and participate in meetings to share pertinent data while maintaining confidentiality.
Additional Duties
  • Develop rapport with clients, providing support, encouragement, and motivation toward independence while maintaining professional boundaries.
  • Collaborate as a team player to deliver optimal care for all clients entering Rescue Mission facilities.
  • Treat clients with respect and dignity, ensuring they feel safe and valued.
Requirements & Education
  • High School Diploma or equivalent required.
  • Associate’s degree in human services or related field, or equivalent work experience preferred.
  • Experience working with homeless, addicted, and/or mentally ill clients desired.
Other Skills Needed to Perform Effectively
  • Sensitivity and compassion for the homeless population.
  • Excellent communication skills.
  • Interviewing/assessment skills.
  • Flexibility to change.
  • Strong interpersonal skills.
  • Time‑management skills.
  • Crisis management skills.
  • Calm professional presence, even when exposed to complex personalities and needs.
  • Computer literacy.
Rate of Pay
  • Starting Pay rate – $17.00 per hour.
  • 3rd Shift Differential (10:45 pm-7:15 am) – Additional $2.00 per hour.
Benefits
  • Medical, Dental, Vision
  • 401(k)
  • Flexible Spending Accounts
  • Paid Time Off
  • Group and Voluntary Life Insurance
  • Short‑Term Disability
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