Client Care Specialist; 3rd Shift + Shift Differential

Client Care Specialist (3rd Shift + Shift Differential) – Full Time

Location: Syracuse, NY

Job : 835

# of Openings: 1

The Rescue Mission is seeking a Full Time Client Care Specialist to work Sundays through Thursdays (10:45pm-7:15am) for its Crossroads facility, a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assisting the residents keep a safe and clean environment. The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.

• Develop rapport with clients and provide support, encouragement, and motivation toward building and/or maintaining independence while maintaining appropriate professional employee-client boundaries.
• Participate as a team player to provide the best possible care for every client by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate, and referring clients to appropriate internal services.
• Share pertinent client information via documentation, participation in meetings, and on an individual basis as needed while maintaining confidentiality.

• High School Diploma or equivalent required.
• Associate’s degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted, and/or mentally ill clients desired.
• Sensitivity and compassion for the homeless population.
• Interviewing/assessment skills.
• Flexibility to change.
• Strong interpersonal skills.
• Manages time efficiently.
• Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.

Rate of Pay: Starting Pay rate - $17 per hour. 3rd Shift Differential (10:45pm-7:15am) – Additional $2.00 per hour.

Benefits include:

• Transparent & Open Communication
• Work/Life Balance
• Continued Growth & Learning
• Team Spirit
• Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Group and Voluntary Life, Short-Term Disability and more.

We are focused on taking care of our employees with the same caring values we have for our clients. The Rescue Mission offers a comprehensive benefits package for both our full-time and part-time employees:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account – FSA
• Company Paid Group Term Life Insurance
• Supplemental Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Career Development and Growth Opportunities
• Short Term Disability
• 401(K) Plan that includes employer contributions
• Personal Illness, Accident & Cancer Insurance
• Discounted Auto, Home & Renters Insurance
• 529 NY State College Savings Plan
• Employee Assistance Plan
• Empower Credit Union Membership
• Thrifty Shopper Employee Discount