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Family Peer Advocate - Systems of Care

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Accesscny
Full Time position
Listed on 2026-07-08
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Mental Health, Child Development/Support, Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 20.67 - 21.63 USD Hourly USD 20.67 21.63 HOUR
Job Description & How to Apply Below
Location: City of Syracuse

Equal Employment Opportunity

AccessCNY is an Equal Opportunity Employer and encourages all qualified applicants to apply.

If you require a disability accommodation during the hiring process, please contact Human Resources at 315‑455‑7591.

Position Overview

We are looking for a proactive employee to use one’s own experience and judgement to assist families of youth receiving Critical Time Intervention and Transitional Residential Settings services.

Responsibilities
  • Provide strength‑based, family‑centered support to families of youth receiving CTI/TRS services; set up consistent, scheduled meetings in the family home or mutually agreed upon location.
  • Assist the family/caregiver to determine needs that will help stabilize the youth and family unit; assist the family/caregiver in developing goals to work on.
  • Assist the family/caregiver to find resources for their family to maintain stability.
  • Participate in all scheduled meetings with the youth/family and team; attend other meetings with family/caregiver, as requested.
  • Schedule and participate in a closing meeting for youth/family at end of CTI process.
  • Complete all program documentation in a timely manner, including but not limited to service notes, behavioral data, program outcomes, etc.
  • Complete incident report forms thoroughly and in a timely manner.
  • Observe confidentiality and safeguards regarding all participant related information.
  • Perform other duties as assigned.
Education & Experience

High school diploma/GED required. Lived experience as a parent or caregiver of a child or youth with social, emotional, behavioral, mental health, developmental disability, or other complex support needs strongly preferred. Family Peer Advocate certification preferred. Individuals not currently certified must complete certification within two years of hire, with support provided consistent with Agency policies and program requirements.

Conditions of Employment

Must have a valid NYS driver’s license in accordance with the Agency Vehicle and Driving policy and transportation necessary to meet program needs.

Benefits

Pay Rate: $20.67 – $21.63 hourly.

Schedule:

M‑F: 8 a.m. – 4 p.m.

Health, vision, and dental insurance; 401(k) match; paid time off and 11 paid holidays.

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