Client Care Specialist; 2nd Shift + Shift Differential

Position: Client Care Specialist (2nd Shift + Shift Differential) - Full Time

Location: Syracuse, NY

Job : 759

Number of Openings: 1

Client Care Specialist – Crossroads Adult Care Facility - Full Time

Join the Rescue Mission Team!
Shift
:
Tuesdays through Saturdays 2:30pm-11:00pm |
Rate of Pay: $17.00 per hour

The Rescue Mission is seeking a Full Time Client Care Specialist to work Tuesdays through Saturdays 2:30pm – 11:00pm for its Crossroads facility, which is a supportive residence for men with mental, physical, or developmental disabilities. In this position, the client care specialist will oversee dispensing medications to the residents as well as assist the residents in keeping a safe and clean environment.

The client care specialist maintains a safe and supportive environment for clients, utilizing the resources of the Rescue Mission to ensure a healthy and pleasant stay and provide an environment of positive change.

Develop rapport with clients and provide support, encouragement, and motivation toward building and/or maintaining independence while maintaining appropriate professional employee-client boundaries at all times. Participate as a team player to provide the best possible care for every client who enters Rescue Mission facilities by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, giving out personal care items and bedding, enforcing guidelines as appropriate and referring clients to appropriate internal services;

treating clients with respect and dignity. Share pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate.

• High School Diploma or equivalent required
• Associate degree in human services or related field or equivalent work experience preferred.
• Experience working with homeless, addicted and/or mentally ill clients desired.
• Must be fully vaccinated against Covid-19 as required by the Dept. of Health.
• Must comply with CDC guidelines regarding Covid-19, including but not limited to wearing facial masks when working.
• Other skills needed to perform effectively include:
• Sensitivity and compassion for the homeless population.
• Interviewing/assessment skills.
• Flexibility to change.
• Strong interpersonal skills.
• Manages time efficiently.
• Maintains a calm professional presence, even in times of being exposed to complex personalities, problems and needs of clients.

Starting Pay rate - $17 per hour

2nd Shift Differential (2:30pm – 11:00pm) – Additional $1.00 per hour

Tuesdays through Saturdays: 2:30pm – 11:00pm

Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in our day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around the clock services providing help for today and hope for tomorrow.

We are proud to offer a competitive salary and excellent benefits:
Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short-Term Disability and more!

• Transparent & Open Communication – The Rescue Mission encourages honest and open communication at all levels. Input and feedback are sought from all employees.
• Work/Life Balance – We are encouraged to meet our professional goals and perform at our best, but also enjoy a fulfilling life outside of the work environment.
• Continued Growth & Learning – Our organization adapts to change by providing training and development in rapidly evolving areas. We believe in routine training to improve efficiency and instill positive attitudes.
• Team Spirit – We are valued for our talents, dedication and hard work as individuals and as an overall team. This ultimately leads to a strong sense of unity among each and every one of us.

We are focused on taking care of our employees with the same caring values we have for our clients. The Rescue Mission offers a comprehensive benefits package for both our full-time and part-time employees:

Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account – FSA
Company Paid Group Term Life Insurance

Supplemental Life Insurance
Paid Time Off (PTO)
Paid Holidays
Career Development and Growth Opportunities
Short Term Disability
401(k) Plan that includes employer contributions

Personal Illness, Accident & Cancer Insurance
Discounted Auto, Home & Renters Insurance
529 NY State College Savings Plan
Employee Assistance Plan
Empower Credit Union Membership
Thrifty Shopper Employee Discount