Case Manager, Syracuse Emerging Adult Domestic Violence Court

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996,we’veworked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and moreequitableneighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

Backed by decades of on-the-ground experience and nationally recognizedexpertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work ovatingjustice.org.

The Center’s Syracuse office seeks a Case Manager for the Syracuse City Emerging Adult Domestic Violence (EA DV) Court. Reporting to the EA DV Court Project Coordinator ,the Case Manager will support participants in the EA DV Court by connecting them to community-based service partners, including but not limited to abusive partner interventionprograms (APIP), local social services,employment and education programs,substance abuse treatment programs, shelter services,legal advocacy, and counseling.

The Case Manager willidentifyand address barriers tovoluntary service engagement and ensure warm handoffs to community-basedproviders,whenfeasible.

Responsibilities include but are not limited to:

• Provide crisis intervention, local service delivery systems advocacy, and short-termclinically-informedcase management services and support to individuals with an active case in EA DV Court and provide in-person and telephone crisis intervention, advocacy, and resources and referrals;
• Conduct intakes and needs-based assessments for participants;
• Serve as a liaison and build positive working relationships with court stakeholders, community partners, and partneringagencies;
• Create andfacilitatebrief educational sessions toemergingadults inside the courtroom on topics related to emerging adults;
• Establish andmaintainlinkages with community partners who can provide appropriate interventionsandservicesto court-involved individuals;
• Assist clients in identifying,understanding, and prioritizing problems in obtaininginformation on available resources andassistin seeking help from interventionsystemsincluding criminal justice, legal, medicalcounseling, and income programs atvarious community partner locations;
• Attend EA DV Court, meeting with participants before, during, and after their court appearancesto help them navigate court and collaborate with courtstaff and stakeholders;
• Deliver courtupdatereports to the courtroom, gather case outcome information, collect courtdocumentsand stand on record, as needed;
• Maintain effective collaboration with court staff, the EA DV Courtjudge, and Resource Coordinator;
• Maintain accurateandtimelydata entry and case documentation aligned with the program model, court reporting obligations, and best practices;
• Maintain the case management database consistent with the Center’s data guidelines and best practices;
• Ensure that all services aremaintainedin accordance withthe Center’s mission andgoals;
• Provide emotional support for the short term and immediate needs of EA DV Courtparticipants;
• Provide face-to-face and telephone crisis intervention at the request participants;
• Ensure adequate services for program participants;
• De-escalate difficult and/or emotional participant situations and respond promptly totheirneeds;
• Adhere to all Center policies,procedure sand safetyprotocols;and;
• Additionalrelevant tasks, as needed.

Qualifications: Bachelor's degree in social workor related field required.

Minimum 2-4years'experience in case management required.

Prior experience with youth or young adults, individuals experiencing domestic violence, mental health, substance use disorder, and/orhomelessness.

Experience in pretrial, court-based, or criminallegalsystem strongly preferred.

Candidates mustwork effectively in a crisis-orientated setting with…