Life Skills Educator

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The Life Skills Educator supports participants enrolled through the New York State Department of Health Direct Caregiver Flexibility Grant by providing individualized career planning, life skills education, barrier assessment, and resource navigation. This position works directly with trainees preparing for employment and advancement in long-term and community-based care roles, including Personal Care Aide, Home Health Aide, and Certified Nurse Aide pathways.

The Life Skills Educator helps participants identify career goals, address barriers to training and employment, connect with community supports and build the personal and professional skills needed for successful program completion and workforce retention.

Individualized Career Planning and Participant Support

• Meet with trainees to complete individualized assessments that identify career goals, strengths, barriers, support needs, and readiness for training and employment.
• Develop and maintain personalized career plans that outline short and long-term goals, action steps, timelines, and follow-up needs.
• Support trainees in understanding career pathways from entry-level direct care roles, including PCA and HHA, to advancement opportunities such as CNA and related health care positions.
• Provide ongoing coaching, encouragement, and accountability to promote attendance, engagement, training completion, and successful transition to employment.

Life Skills Education and Barrier Reduction

• Provide education and coaching on essential life skills, including communication, professionalism, time management, conflict resolution, financial literacy, self-advocacy, and workplace readiness.
• Assist participants with identifying and addressing barriers related to transportation, childcare, tutoring, technology access, emotional support, housing instability, food insecurity, or other needs that may affect training or employment success.
• Connect trainees with appropriate community resources, public benefits, support services, and partner organizations across the Central New York region.
• Assist eligible participants with accessing reduced-cost childcare and other supportive services when available.

Program Documentation, Tracking, and Grant Support

• Maintain accurate, timely, and confidential documentation of participant assessments, individualized plans, referrals, follow-up contacts, progress, outcomes, and barriers addressed.
• Track participant engagement, training progress, completion status, employment readiness, referral outcomes, and retention support activities as required for grant reporting.
• Collaborate with program leadership to support Direct Caregiver Flexibility Grant deliverables, data collection, quality improvement activities, and required reports.
• Protect participant privacy and maintain compliance with organizational policies, grant expectations, and applicable confidentiality requirements.

Collaboration, Outreach, and Retention Support

• Work collaboratively with training center staff, support hub team members, community partners, employers, and subcontracted training programs to coordinate participant supports.
• Participate in outreach activities to promote awareness of caregiver training opportunities and support services.
• Support mentoring, peer connection, alumni engagement, and caregiver retention strategies designed to strengthen long-term workforce success.
• Represent the program in a professional manner and promote a positive, inclusive, and supportive learning environment for all trainees.
• Perform other duties as assigned in support of program goals and participant success.

1. Participant-centered coaching and motivational support.

2. Career planning and goal-setting facilitation.

3. Community resource navigation and referral coordination.

4. Life skills instruction and workforce readiness education.

5. Accurate documentation and outcome tracking.

6. Professional communication with trainees, staff, employers, and community partners.

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