Case Manager, Syracuse Emerging Adult Domestic Violence Court
Listed on 2026-10-05
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Social Work
Crisis Counselor, Family Advocacy & Support Services, Human Services/ Social Work, Community Health
Location: City of Syracuse
THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:
Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work ovatingjustice.org.
THE OPPORTUNITYThe Center’s Syracuse office seeks a Case Manager for the Syracuse City Emerging Adult Domestic Violence (EA DV) Court. Reporting to the EA DV Court Project Coordinator, the Case Manager will support participants in the EA DV Court by connecting them to community-based service partners, including but not limited to abusive partner intervention programs (APIP), local social services, employment and education programs, substance abuse treatment programs, shelter services, legal advocacy, and counseling.
The Case Manager will identify and address barriers to voluntary service engagement and ensure warm handoffs to community-based providers, when feasible.
- Provide crisis intervention, local service delivery systems advocacy, and short-term clinically-informed case management services and support to individuals with an active case in EA DV Court and provide in-person and telephone crisis intervention, advocacy, and resources and referrals;
- Conduct intakes and needs-based assessments for participants;
- Serve as a liaison and build positive working relationships with court stakeholders, community partners, and partnering agencies;
- Create and facilitate brief educational sessions to emerging adults inside the courtroom on topics related to emerging adults;
- Establish and maintain linkages with community partners who can provide appropriate interventions and services to court-involved individuals;
- Assist clients in identifying, understanding, and prioritizing problems in obtaining information on available resources and assist in seeking help from intervention systems including criminal justice, legal, medical counseling, and income programs at various community partner locations;
- Attend EA DV Court, meeting with participants before, during, and after their court appearances to help them navigate court and collaborate with court staff and stakeholders;
- Deliver court update reports to the courtroom, gather case outcome information, collect court documents and stand on record, as needed;
- Maintain effective collaboration with court staff, the EA DV Court judge, and Resource Coordinator;
- Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;
- Maintain the case management database consistent with the Center’s data guidelines and best practices;
- Ensure that all services are maintained in accordance with the Center’s mission and goals;
- Provide emotional support for the short term and immediate needs of EA DV Court participants;
- Provide face-to-face and telephone crisis intervention at the request of participants;
- Ensure adequate services for program participants;
- De-escalate difficult and/or emotional participant situations and respond promptly to their needs;
- Adhere to all Center policies,…
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