Weekend Warrior Client Care Specialist; 3rd Shift + Shift Differential + Weekend Warrior

Weekend Warrior Client Care Specialist (3rd Shift + Shift Differential + Weekend Warrior) - Full Time

Syracuse, NY

909

1

Friday – Monday: 9:00pm- 7:30am |

$18.50 per hour + Shift Differential + Weekend Warrior

Additional $2.00 per hour for hours worked between 9:00 PM–7:30 AM

Are you compassionate, dependable, and interested in making a difference in the lives of others?

The Rescue Mission is seeking a
Full-Time Client Care Specialist
to join our Syracuse Emergency Shelter team. In this direct-care human services role, you will support individuals experiencing homelessness by helping create a safe, respectful, and supportive environment where clients can access resources, receive encouragement, and work toward greater stability and independence.

This is a great opportunity for someone interested in
human services, social services, behavioral health, mental health, crisis support, residential care, or other direct-care work.

• Build positive, professional relationships with clients.
• Provide support, encouragement, and motivation while helping clients maintain or build independence.
• Treat all clients with respect, dignity, and compassion.
• Maintain appropriate professional boundaries with clients.
• Help create a safe, supportive, and welcoming shelter environment.
• Conduct regular rounds and monitor the facility to support client safety.
• Assist clients with basic needs, including personal care items and bedding.
• Respond to client concerns and challenging situations in a calm and professional manner.
• Reinforce shelter guidelines and expectations respectfully and consistently.
• Connect clients with appropriate Rescue Mission services and resources.
• Conduct drug and breathalyzer testing when required.
• Document important client information while maintaining appropriate confidentiality.
• Communicate relevant information with team members and participate in meetings.
• Complete required training within 30 days of assignment.

• High School Diploma or equivalent required.
• Associate degree in
  Human Services or a related field
  , or equivalent work experience, preferred.
• Experience supporting individuals experiencing
  homelessness, substance use, mental health challenges, or other barriers
  is desired.

Successful candidates should demonstrate:

• Sensitivity and compassion for individuals experiencing homelessness.
• Excellent communication and interpersonal skills.
• Interviewing and assessment skills.
• Crisis-management and problem-solving abilities.
• Flexibility and adaptability.
• Ability to remain calm and professional when working with individuals who may have complex needs or challenges.
• Basic computer skills.

Starting Pay rate - $18.50 per hour
3rdShift Differential (9:00pm-7:30am) – Additional $2.00 per hour
Weekend Warrior (only scheduled shifts Friday-Monday) - Additional $1.00 per hour

Friday – Monday: 9:00pm- 7:30am

Competitive pay, Benefits Package (Medical, Dental, Vision, 401k), Paid Time Off (PTO), Short-Term Disability, Group & Voluntary Life Insurance (and more), and A Chance to Make a Difference. Working at the Rescue Mission is more than just a job – it’s an opportunity to be part of an organization that makes a lasting impact on the community. We provide critical services every day, offering help for today and hope for tomorrow.

Join a dedicated team committed to transforming lives and making a tangible difference in our community. At the Rescue Mission, you will be part of a collaborative and supportive environment that values professional growth and offers opportunities for…