Enterprise Solutions Developer; Hybrid in Syracuse, NY

Role:
The Enterprise Solutions Developer is responsible for designing, developing, testing, and supporting enterprise technology solutions that enable member engagement, employee productivity, and operational efficiency across the Credit Union. The role serves as a hands‑on developer within the Salesforce ecosystem, with primary responsibility for Salesforce Financial Services Cloud (FSC) development and secondary responsibilities supporting Experience Cloud, Mule Soft integrations, Marketing Cloud initiatives, Marketing Cloud Intelligence (formerly Datorama), and future Data Cloud/Data
360 capabilities. This position partners closely with business stakeholders, analysts, engineers, architects, and external implementation partners to translate business requirements into scalable, secure, and maintainable technical solutions. The developer leverages Salesforce platform technologies, APIs, integration services, and modern development practices to deliver capabilities that align with business objectives and enterprise standards. The role focuses on software development and solution delivery rather than platform ownership, product management, architecture governance, or system administration.

The position is expected to contribute technical expertise, maintain development best practices, and support continuous improvement across the Credit Union's customer engagement and enterprise technology platforms. Overall, this role helps advance the Credit Union's digital strategy by delivering high-quality solutions that enhance member experience, improve employee effectiveness, and strengthen the organization's ability to leverage data and technology.

Location:

Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per month.

Hourly Range:
This position offers an hourly pay range of $. Actual compensation will be determined based on factors such as experience, education, and relevant qualifications.

• 40% Salesforce Development & Solution Delivery:
  • Design, develop, test, and deploy solutions within Salesforce Financial Services Cloud using Apex, Lightning Web Components (LWC), Flow, SOQL, SOSL, and declarative platform capabilities.
  • Develop custom workflows, automation, business logic, user interfaces, and data processes that support business objectives and operational efficiency.
  • Configure and extend Financial Services Cloud functionality, including house holding, relationship management, service processes, and member engagement workflows.
  • Develop solutions that align with established architecture patterns, security standards, and Salesforce best practices.
  • Troubleshoot, diagnose, and resolve application defects, performance issues, and technical challenges.
  • Participate in peer code reviews to ensure solution quality, maintainability, and adherence to development standards.
• 20% Integration Development & Mule Soft Support:
  • Develop and support integrations between Salesforce and enterprise applications using Mule Soft, APIs, web services, and modern integration patterns.
  • Build and maintain REST and SOAP-based services, data mappings, and system interfaces.
  • Support enterprise data exchange requirements across CRM, core systems, digital banking, marketing platforms, and other business applications.
  • Investigate and remediate integration failures, data discrepancies, and performance issues.
  • Partner with engineers and vendors to implement integration enhancements and reusable service patterns.
• 15% Customer Engagement Platform Development:
  • Support development initiatives related to Experience Cloud, Marketing Cloud integrations, Marketing Cloud Intelligence, and related customer engagement technologies.
  • Develop data synchronization processes, automation support components, APIs, and platform integrations supporting customer engagement activities.
  • Assist with implementation and ongoing enhancement of marketing analytics, customer data, and engagement capabilities.
  • Support future Salesforce Data Cloud/Data
    360 initiatives through development, data integration, and solution implementation activities.
  • Collaborate with business and marketing teams to enable digital engagement objectives through technology solutions.
• 15% Testing, Release Management & Quality Assurance:
  • Develop and execute unit, system, regression, and integration testing activities to ensure solution quality and stability.
  • Participate in CI/CD processes, source code management, deployment automation, and release activities.
  • Support sprint planning, backlog refinement, and Agile delivery practices.
  • Ensure all development activities comply with enterprise change management, security, governance, and regulatory requirements.
  • Maintain technical documentation, including solution designs, configuration details, deployment procedures, and support documentation.
• 10% Collaboration & Continuous Improvement:
  • Partner with business stakeholders, analysts, engineers, and vendor resources to refine requirements and…