Shuttle Driver - Syracuse, NY

Overview

We are redefining parking management and having fun doing it! We offer employees the following perks:

• Great Base Pay - $23/hour
• Sign on bonus $350
• Must have a CDL license with a passenger endorsement for up to 15 passengers
• Pay Activ – On-demand access to earned wages, up to 50% of your earned wages immediately
• Paid training
• Free company uniform

The following programs are available to help support you as a LAZ employee, free of charge.

• Health Coaching & Resources — One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) — you and eligible members of your household have 24/7 access to confidential counseling.

Additional Benefits: 401(k) with Employer Match

The Spirit of the Position:

The Shuttle Driver position is responsible for the effective, efficient and safe transportation, loading and unloading of passengers & employees to and from the airport terminal and employee parking, and to ensure that all activities support the safety and welfare of all passengers.

• Reliable and punctual attendance is paramount to this position.
• Works well with others and is a strong team player.
• Greet customers, be responsive and timely with correspondence and problem resolution, display a caring attitude, and develop a rapport with all passengers.
• Assist passengers with baggage handling as appropriate; offer to lift and carry baggage onto the shuttle or luggage trailer for storage.
• Anticipate guest needs wherever possible and demonstrate a sincere desire to meet or exceed them.
• Provide general information about the local area to passengers.
• Work with and without supervision and follow the direction of supervisors when requested.
• Promote good customer relations by providing premier customer satisfaction with a friendly demeanor and can-do attitude.
• Provide daily transportation for passengers to and from destinations.
• Perform pre- and post-inspection activities to ensure proper operating conditions and compliance with Company & DOT standards.
• Assist passengers during boarding and exiting the vehicle; operate equipment for passengers with special needs (e.g., wheelchair lifts and tie-downs).
• Provide directions and information about parking services and fees and assist guests with arrival and departure points.
• Prepare and submit accident/incident reports in a timely manner.
• Perform daily/routine cleaning and shuttle maintenance; maintain neat appearance and uniforms.
• Handle funds carefully and report lost articles.
• Conduct fueling activities and maintain fuel usage logs.
• Comply with Federal DOT requirements, State driving regulations, and airport safety rules and procedures.
• Establish and maintain effective communication with passengers, co-workers, supervisors, and managers.
• Use two-way radio to communicate with dispatch and/or supervisor.
• Report accidents, problems, and shuttle information in a timely manner.
• Keep the shuttle bus secure and follow safety procedures.
• Remain alert to activity and take appropriate action as needed; adhere to safety codes and OSHA standards.
• Respond to guest inquiries and resolve service or customer discrepancies respectfully.
• Perform other related duties and tasks as assigned.

• Have at least 2 years of licensed driving experience
• Reliable transportation to and from work

• Ability to communicate professionally and convey information effectively
• Outgoing and enthusiastic personality
• Ability to speak, read, and comprehend English
• Ability to work flexible shifts/hours (days, evenings, weekends, holidays), including overtime
• Open to feedback and differing opinions
• Demonstrates a sense of urgency and timeliness
• Desire to seek improvement
• Excellent teambuilding and interpersonal skills

• Work in varying weather conditions
• Lift, push and pull at least 50 pounds
• Stand, walk and sit for extended periods up to 8 hours
• Drive continuously for a minimum of 2-3 hours
• Bend, stoop, squat and lift frequently
• Apply manual pressure as needed; perform repetitive motions

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, we are committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, veteran status, or any other characteristic protected by law. No question in our application process is used to limit or exclude any applicant from consideration for employment on such grounds.

This Employer participates in E-Verify.

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