Area Supervisor - Syracuse, NY

Address Syracuse, NY, USA

Compensation $23.19/hour

• Great Base Pay
• Paid training

The following programs are available to help support you as a LAZ employee, freeof charge.

• Health Coaching & Resources
  One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.

• 401(k) with Employer Match

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, “parking is our industry, but people are our passion”. Our mission is to “create opportunities for our employees and value for our clients.” When it comes to parking, we’re the experts!

The Area Supervisor will be in charge of managing one of our working shifts for multiple locations in downtown Syracuse. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

• Making sure employees that report to you meet performance expectations.
• Complete Daily Cash reports
• Drive from location to location and ensure team and locations are clean and safe.
• Cover various shifts when needed
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Ensure great customer service at all levels.
• Dispatching with our shuttle drivers.
• Greeting customers and informing them where to park.
• Assisting customers during the checkout process if help is needed.
• Supervisors will be required to drive shuttles periodically.
• Be flexible for operation needs and schedule (evenings and weekends)
• Safely operating company vehicles.
• GET 100 (Greet, Engage, and Thank the Guest - 100% of the time)
• Assist passengers when boarding and exiting the vehicle including ADA passengers if applicable.
• Effectively communicating and working in a team environment to achieve maximum productivity.
• Demonstrate the ability to work self-sufficiently while performing daily tasks as a professional driver.

• DOT certified or the ability to successfully perform and pass a DOT physical examination.
• Comply with Federal DOT, State Rules/Regulations, and Company Policy.
• Ability to read, write, and speak English.
• Valid Driver’s License with passenger endorsement if applicable for state regulations.
• Ability to work flexible hours, including weekends or holidays.
• Ability to bend at the knees or squat frequently throughout a shift
• Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.)

• High school diploma or GED preferred but not required.

• Experience with general facility maintenance required.
• Experience in customer relations.
• Parking industry experience is preferred but not required.
• May need a valid driver’s license and be able to operate Maintenance vehicles.

• Ability to communicate professionally and effectively.
• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrates a sense of urgency and timeliness.
• Excellent…