Customer Service Rep Syracuse, Utah

Job Description

Title:

Customer Service Rep

Position:
Part‑time

This role provides customer service and operational support in a Domino’s Pizza store, ensuring high‑quality food, accurate orders and a clean environment.

• Stock ingredients from the delivery area to storage, work area and walk‑in cooler.
• Prepare products and receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Enter orders into the system using a computer keyboard or touchscreen.
• Provide verbal, written and telephone communication with customers and co‑workers.
• Produce accurate monetary change.
• Maintain speed and accuracy while performing repetitive tasks.

• Must be 16 years of age or older.
• Strong arithmetic skills (addition, subtraction, multiplication, division); calculator use acceptable.
• Ability to read and follow written instructions.
• Verbal, written and telephone communication skills.
• Motor coordination and eye‑hand coordination for quick, precise movements.
• Ability to use a computer or touchscreen for order entry.
• Physical ability to stand, walk, lift, carry, push, pull and bend as described below.

• Exposure to varying and sometimes adverse weather when removing trash and performing other outside tasks.
• Indoor temperatures may range from 36°F to 90°F or higher in some areas.
• Fumes from food odors and exposure to cornmeal dust.
• Cramped quarters, hot surfaces/tools up to 500°F, sharp edges, moving mechanical parts.
• Near‑ and mid‑range vision for most in‑store tasks.
• Depth perception necessary for many tasks.

• Stand for most tasks; walking surfaces are ceramic tile “bricks” and linoleum.
• Walk and move around a standing office area.
• Lift bulk product deliveries (50 lb, 3 ft × 1.5 ft) and stack onto shelves up to 72 in. high.
• Carry large cans (3 lb 7 oz) from the workstation to storage shelves.
• Move pizza sauce (30 lb) from storage to front of store.
• Carry and push trays of pizza dough (12 lb each) over short distances; push a stack of trays on a dolly up to 7.5 lb force.
• Infrequently navigate stairs or climb a ladder for maintenance tasks.
• Forward bend, crouch, squat and reach at angles; reach above 72 in. to turn controls and lift objects.
• Use hands continuously: shape dough, use pizza peel and cutting tools, assemble cardboard boxes, grasp cans and telephone.

Domino’s is committed to diversity, equity, and inclusion, and welcomes candidates from all backgrounds.

Advancement opportunities exist from customer service representative to management and franchise ownership.