Administrative Specialist

From Land to Sea – Active Experiences in Nature's Purest Form

Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—
Galaxea for marine adventures,
AKUN for land-based adventure experiences, and WAMA for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.

As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.

Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.

• The Administrative Specialist is responsible for providing high-quality administrative, reservations, and coordination support across RSSE's guest services and operational functions. The role ensures that bookings, guest enquiries, schedules, documentation, records, and internal communications are managed accurately, efficiently, and professionally to support seamless day-to-day operations.
• Working closely with Operations, Guest Services, Finance, Reservations, and other support functions, the Administrative Specialist plays an important role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. The position supports the smooth delivery of RSSE's watersports, diving, and land-based adventure experiences by maintaining reliable records, coordinating schedules and resources, and providing responsive administrative support.
• The role contributes directly to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organisation, confidentiality, professionalism, and customer service.

• Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other RSSE experiences accurately and within required timelines.
• Respond professionally to booking enquiries, confirmations, amendments, cancellations, availability requests, and special guest requirements.
• Provide guests with clear and accurate information regarding activities, schedules, availability, booking requirements, and relevant experience details.
• Maintain accurate and up-to-date booking records, guest profiles, payment information, confirmations, and supporting documentation within approved systems and trackers.
• Coordinate with Operations, Guest Services, Finance, and other relevant departments to ensure guest requirements, schedules, availability, resources, and operational requirements are aligned.
• Monitor upcoming reservations and proactively identify booking conflicts, missing information, or operational requirements requiring follow-up.
• Record and elevate guest feedback, complaints, or service-related concerns to the appropriate department and support timely follow-up and resolution.

• Provide comprehensive day-to-day administrative support to RSSE operations and relevant departments.
• Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, receipts, contracts, reports, correspondence, and internal forms.
• Manage departmental correspondence through email, telephone, and other approved communication channels.
• Perform accurate data entry, filing, document control, record management, and general administrative duties.
• Support meeting coordination, including scheduling, preparation of documentation, and administrative follow-up where required.
• Maintain organised electronic and physical filing systems to ensure documents and information are…