Assistant Reservations Manager

An Exclusive Retreat of Wellness and Singularity In Partnership with Red Sea Global (RSG)

Opening in 2026
, Jayasom Wellness Resort at Triple Bay, AMAALA will be a destination like no other- an immersive retreat for adults, families, and private residents seeking deep healing, conscious living, and meaningful connection.

Jayasom brings to life a haven of purpose-driven hospitality rooted in holistic health, integrative medicine, and soulful care. This wellness haven will offer tailored journeys anchored in Western science and complementary therapies- ranging from physiotherapy, fitness, and nutrition to spa treatment, mindful recreation, and traditional healing practices. Every experience is designed to restore balance, ignite vitality, and foster connection with self, others, and nature.

We’re assembling a pioneering team of healers, wellness practitioners, clinicians, and creatives—individuals who are passionate about elevating human potential and reshaping the future of life.

• Assist the Director of Sales & Marketing of Jayasom Amaala translate Jayasom's strategy into actionable reservations programs, and develop activities, while ensuring the right structure and operational policies and procedures are in place.
• Responsible to plan and implement reservations programs, targeted to local and international markets.
• Maximise revenue opportunities through yield management.
• Increase brand awareness and promote the resort’s services and products in ways that strengthens the reputation of the organisation and facilitates its growth.
• Ambassador of Jayasom's wellness and sustainability culture, promote its awareness amongst team members, clients, partners, vendors by leading by example and develop activities and programs that consistently embrace and reflect Jayasom's culture and brand standards.

• Key representative of Jayasom Amaala brand in conjunction with the leadership team.
• Ensure all sales activities are carried out honestly, ethically and culturally appropriate.
• Monitor competitor set and market situation, gleaning intelligence for business development.
• Develop and manage a productive relationship with ownership, resort department heads, team leaders and team members and the corporate office team.
• Attend and participate in in meetings, trainings, committees, employee and community relations activities and programs.
• Promote a friendly and collaborative work environment that includes, open communication, empowerment, teamwork, participation, creativity, trust, respect, professionalism and fun.
• Live a sustainable and wellness lifestyle by example and action.
• Take a positive and resourceful approach to every project and activity.

• Build an effective Reservations team by proactively participate in their selection, training and development.
• Effectively manage the Reservations team by leading by example, provide a common vision, empower team members, provide them with opportunities to share ideas, opinions and make decisions.
• Assign responsibilities to team members and ensure they are working towards completing their tasks and achieving company objectives within the deadlines by consistently providing the necessary support.
• Ensure team members have a complete understanding of their role, responsibilities and company expectations.
• Provide regular performance feedback to team members, and coaching and counselling sessions as needed.
• Encourage team members to participate in meetings, trainings, committees and community relations activities and programs.
• Celebrate successes and recognize the contribution of team members.
• Foster employee commitment to provide excellent service, participate in daily, weekly and monthly meetings and model desired service behaviours in all interactions with guests and employees.

• Responsible for the set up and operations of the reservation department of the resort to ensure goals and objectives are achieved.
• Develop and implement strategic sales plans and forecasts to ensure organizations’ goals and objectives are achieved.
• Develop and manage the reservations operating…