Food and Beverage Team Leader

Red Sea Global is honored to partner with Miraval The Red Sea who marks the pioneering expansion for Miraval Resorts & Spas into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.

As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues Miraval Resorts and Spas
, legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast.

We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.

Welcome to Miraval The Red Sea
: Where Wellness is a Way of Life.

As Team Leader - Food & Beverage at Miraval the Red Sea, plays a vital role in elevating service standards, strengthening operational consistency, and embedding a culture of quality across outlet. This role focuses on colleague training, quality mindset development, and operational support to ensure every guest interaction reflects Miraval's principles of mindfulness, balance, and authentic connection. Supports the Assistant Outlet Manager in developing colleagues, monitoring service delivery, and ensuring that the F&B team consistently delivers nourishing, mindful, and guest-centered experiences.

• Promote and reinforce Miraval's service and quality standards across the Outlet.
• Conduct regular service audits, workflow observations, and quality checks within the Outlet operations to ensure consistency.
• Identify service gaps specific to Outlet and collaborate with leadership to implement corrective actions.
• Support the creation of a strong quality mindset among Outlets colleagues through daily coaching and positive reinforcement.
• Ensure all colleagues understand and apply mindful service behaviors aligned with the brand.

• Assist the Assistant Outlet Manager in onboarding new colleagues, ensuring they understand service rituals, operational procedures, and Miraval values.
• Deliver on-the-job training focused on service excellence, guest engagement, and operational readiness.
• Maintain training logs, track progress, and support colleagues in achieving competency milestones.
• Conduct refresher trainings within the F&B team to sustain high performance and consistency.
• Act as a role model for professional behavior, communication, and guest interaction within outlets operations.

• Support daily operations to ensure smooth service flow and adherence to Miraval standards.
• Assist the team during peak periods, demonstrating calm, mindful, and guest-focused service.
• Monitor cleanliness, setup, and readiness of in-room dining service areas in alignment with Miraval guidelines.
• Collaborate with the Assistant Outlet Manager to enhance workflow efficiency and guest satisfaction.
• Ensure operational issues within Outlet are escalated and resolved promptly.

• Engage with guests to understand their needs and ensure personalized, mindful service.
• Support the collection and analysis of guests feedback to identify trends and improvement opportunities.
• Participate in service recovery efforts within with empathy and professionalism.
• Ensure that guest concerns related to service quality are addressed promptly and effectively.
• Work closely with Culinary, Wellness, Front Office, Housekeeping, Engineering, and Stewarding teams to ensure seamless experiences.
• Participate in quality improvement initiatives and service excellence projects across the resort, with a focus on operations.

• A Diploma or Bachelor's Degree in Hospitality Management, Food & Beverage, or a related field
• 2 to 3 years of experience in a luxury Food and Beverage environment
• Fluency in both Arabic and English to lead staff and comfortably engage with Arabic-speaking guests.
• Strong training and coaching abilities for colleagues.
• High emotional intelligence and professional composure in guest-facing and team interactions.
• Detail-oriented with a proactive approach to quality and operations.
• Ability to inspire and motivate colleagues.
• Strong problem-solving and service recovery skills specific to service.

• Flexibility to work a varied schedule, including mornings, evenings, weekends, and holidays, as required operations.
• Fast-paced, luxury resort environment requiring adaptability, mindfulness, and attention to guest-centered service.
• Collaborative setting with direct communication and coordination with leadership and team members.