Assistant Housing Manager

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title: Assistant Housing Manager

Department: Talent and Culture

Reports to: Housing Manager / Talent and Culture Manager

Property: Desert Rock

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration values that guide us in our pursuit of operational excellence, innovative guest service, and sustainable practices.

Joining us means becoming part of a forward-thinking organization shaping the future of luxury hospitality and contributing to the growth of the Red Sea Global brand.

The Role

As an Assistant Housing Manager, you will support the Housing Manager in overseeing the daily operations of team member accommodation within the resort. You will help ensure that housing facilities are clean, safe, comfortable, well-maintained, and compliant with company standards and health and safety requirements.

The role involves supervising housing coordinators and attendants, supporting room allocations and occupancy management, addressing team member concerns, coordinating maintenance and housekeeping requirements, and assisting with the efficient administration of housing operations.

You will work closely with Talent and Culture, Facilities, Maintenance, Security, Housekeeping, and other departments to ensure a positive and comfortable living environment for all team members.

Key Areas of Responsibility

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As an Assistant Housing Manager, you will need to:

• Support the Housing Manager in the daily management and operation of team member accommodation.
• Assist in ensuring housing facilities are clean, safe, comfortable, and maintained to the required resort standards.
• Supervise and guide Housing Coordinators, Housing Attendants, and other housing team members as assigned.
• Assist with the allocation and reassignment of accommodation based on occupancy, operational requirements, and team member needs.
• Maintain accurate records of room assignments, occupancy, vacancies, transfers, and housing inventory.
• Conduct regular inspections of accommodation areas and report any maintenance, cleanliness, safety, or facility concerns.
• Coordinate with Maintenance and other relevant departments to ensure repairs and issues are addressed promptly.
• Monitor the cleanliness and condition of common areas, bedrooms, kitchens, recreational areas, and other team member facilities.
• Assist in implementing and maintaining housing policies, procedures, and standards.
• Respond to team member housing concerns and complaints in a professional and timely manner.
• Communicate housing rules, policies, procedures, and updates clearly to team members.
• Assist with check-in and check-out processes for team members moving into or leaving company accommodation.
• Support the Housing Manager in monitoring housing-related expenses, supplies, and operational requirements.
• Assist with maintaining adequate stocks of housing supplies, equipment, and amenities.
• Prepare and maintain housing reports, including occupancy, room allocation, maintenance issues, and other operational information.
• Support regular housing audits and inspections to ensure compliance with health, safety, sanitation, and company standards.
• Promote a positive, respectful, and inclusive living environment for all team members.
• Work closely with Talent and Culture and other departments to resolve accommodation-related matters.
• Assist the Housing Manager in implementing initiatives to improve team member satisfaction and the overall housing experience.
• Ensure confidentiality and proper handling of team member information and housing records.
• Ensure compliance with applicable company policies and relevant legal and regulatory…