Housekeeping Public Area Supervisor Saudi National

The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life-through bold ideas, meaningful collaboration, and a deep sense of purpose.
As we continue our expansion into the Kingdom of Saudi Arabia,
FAENA The Red Sea will mark a new chapter-visionary in spirit, exceptional in execution. We're building more than a hotel; we're shaping a world of beauty, wonder, and connection. If you're driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.

Housekeeping Public Area Supervisor, include andguidingthe housekeeping line staff to ensure that guest rooms, public spaces, and back of house areas are cleaned andmaintainedaccording to luxury servicestandardof Faena Red Sea. To lead a team of public area attendants to ensure that lobbies, restaurants, restrooms, and all the common spaces are spotless, wellmaintainedand aligned with the elevated design and the luxury standard of Faena Red Sea.

This rolemanagingstaffing, inspections, and training of line employees. The ideal candidate leads by example, ensures compliance with brand and regulatory standards, and contributes to the delivery of an exceptional guest experience.

• Supervise all housekeeping activities related to public spaces, ensuring cleanliness, organization, and presentation of all guest and staff-accessible areas, including lobbies, elevators, corridors, restrooms, entrances, driveways, outlets, spa areas, back-of-house corridors, and service elevators.

• Develop and manage daily task checklists and cleaning schedules for Public Area Attendants, ensuring full coverage andtimelycompletion of assignments.

• Ensure readiness of all high-traffic areas during key guest arrival, dining, and event periods,maintaininga sharp focus on first impressions and high visibility areas.

• Provide on-the-spot coaching, reinforce brand standards, and guide team members through daily operational requirements.

• Ensure proper usage, care, and storage of equipment, chemicals, and housekeeping tools, with particular emphasis on safety and efficiency.

• Coordinate and supervise service assessments for outsourced maintenance contracts related to public spaces, including pest control, marble and wood polishing, carpet/upholstery shampooing, façade cleaning, and indoor plant care.

• Maintain updated inventories of all public area-related cleaning equipment, machinery, and consumables; flag irregularities and ensuretimelyreplenishment.

• Assigning cleaning tasks and areas to housekeeping line staff andmonitoringtheir performance.

• Inspectingrooms, hallways,lobbiesand public areas for cleanliness and order.

• Conducting training sessions and cleaning methods, equipment uses, and safetyprocedure.

• Managing the stocking and ordering of cleaning supplies to ensure availability and budget compliance.

• Resoling any guest issues or complaints related to cleanliness ina timelyand efficient manner.

• Preparing reports on departmental activities, staff performance, and resource utilization.

• Supervise and inspect housekeeping line staff, ensuring completion of daily assignments.

• Conduct quality inspections to uphold Faena's cleanliness, presentation, and Forbes 5-star service standards.

• Help develop training programs and facilitate onboarding of new team members.

• Monitor inventory of linens, amenities, and supplies, ensuring par levels andtimelyrestocking.

• Liaise with Front Office, Engineering, and other departments to ensure seamless service delivery and guest satisfaction.

• Support department compliance with health and safety regulations.

• Manage with lost & found, deep-cleaning projects, and VIP arrival preparations.

• Respond to guest service requests and manage in-room service recovery with discretion and professionalism.

• Diploma or Certificate in Hospitality Management or related field

• Minimum 2 years of experience in housekeeping operations in a luxury hotel, with at least…