Resident Accounts Coordinator

EPI Management is a small, locally based and growing property management company with a startup mindset - which means your ideas matter, your work gets noticed, and you have the opportunity to grow with us.

We're looking for a highly organized, detail-driven Resident Accounts Coordinator to join our team at Monticello Falls Church. You'll manage rent collections, resident account accuracy, lease renewals, and Section 8/Housing Choice Voucher compliance, helping keep our community's finances on track and our residents' experience running smoothly.

If you enjoy working with numbers and people, take pride in accuracy and follow-through, and want to be part of a team where your work is valued, we'd love to meet you.

• Post rental collections and process resident check payments daily, investigate and resolve ACH payment errors, and post Section 8 remittances.
• Make daily bank deposits and maintain accurate resident account ledgers, responding promptly to resident account inquiries.
• Manage delinquency proactively through efficient rent collections, timely posting, and adherence to legal notice and filing procedures.
• Follow up on delinquent accounts, perform skip checks, and coordinate eviction filings with the appropriate attorney as needed.
• Prepare and submit the monthly collections report and run the rent roll to verify rents, issue NSF notices, and process related account adjustments.
• Administer Section 8/Housing Choice Voucher lease expirations, renewals, and required correspondence with residents and the local housing authority.
• Conduct bimonthly renters insurance audits, enroll residents in the master policy when required, and send expiration and non-compliance notices.
• Prepare lease renewal proposals, send renewal reminders, and maintain the monthly renewal schedule, including voucher recertifications and HAP updates.
• Perform monthly new-lease and renewal audits, verifying resident files, leases, and ledgers for accuracy.
• Coordinate final utility billing, assess move-out damage charges, and finalize move-outs and final account statements.
• Process invoices for payment, reconcile company credit card expenses, and support monthly budget and rent roll audits.
• Maintain positive working relationships with residents, vendors, and contractors serving the property.

$75,000–$80,000 annually, with final compensation based on experience. This position is also eligible for quarterly bonuses and monthly renewal commissions.

EPI Management covers 90% of employee healthcare costs and offers a competitive benefits package including:

• 40% employee housing discount
• Medical, Dental and Vision insurance
• 401(k) - company match on the first 3% plus a portion of the following 2%
• 11 paid company holidays each year
• Accrued PTO

We're not a huge corporate property management company - and we see that as a good thing.

We're a growing local company where employees have direct access to leadership, ideas can turn into action quickly, and strong performers have the opportunity to take on more responsibility as we grow.

At Monticello Falls Church, you'll join a fast-paced, collaborative team supporting a large apartment community where no two days are exactly the same.

If you're looking for an opportunity where you can put your organizational skills to work, build strong relationships with residents, grow your skills and help shape a growing company, we want to hear from you.

• Minimum of two years of related experience in property management accounting, bookkeeping, or a similar administrative/financial role, preferably within multi-family housing.
• Broad working knowledge of rent collections, delinquency management, and Section 8/Housing Choice Voucher administration.
• Highly organized and…