Sr Administrative Assistant

Salary Range

$26.75 - $32.13 per hour

Provide administrative support to CMA Executives, General Affairs, business travelers, expatriates, and dispatch members. Serve bilingually (English / Japanese) as duties dictate.

• Greet visitors, maintain arrival/departure log, issue visitor passes and welcome board; coordinate guard for guest arrival.
• Maintain visitor documentation database, including Export Screening, and ensure compliance prior to allowing entry beyond lobby.
• Answer incoming calls promptly and professionally; route calls to appropriate parties.
• Receive, sort and distribute incoming mail; prepare, weigh and send outgoing mail and parcels with approved postage equipment.
• Accept deliveries of materials; notify appropriate departments timely.
• Maintain electronic visitor calendar.
• Act as conference‑room coordinator: post daily schedules, resolve reservations, and maintain supplies.
• Maintain reception desk and lobby in clean, orderly condition.
• Assist relocation of Japanese expatriates and families: obtain social‑security cards, bank accounts, driver’s licenses, etc.
• Coordinate housing needs and provide interpretation services to expatriates and guests.
• Track and verify visa validity, immigration status, and assignment end dates for expatriate employees.
• Provide administrative and confidential support to VPs.
• Administer Concur online travel system, update manager information, and coordinate with travel agencies.
• Administer CMA shop and Toray/CMA logo guidelines.
• Promote teamwork and continuous improvement initiatives.
• Backup corporate website administrator.
• Assist planning and execution of company‑wide events.
• Attend Safety Committee monthly and report to GA meetings.
• Coordinate charity events for local schools.
• Support corporate social‑responsibility programs for Japanese community, local community, and State of Washington.
• Enter maintenance work orders for equipment and facility repairs.
• Perform any additional duties assigned by supervisor.

• Bilingual communication (English / Japanese), understanding of Japanese business culture and professional etiquette.
• Administrative or secretarial experience in a Japanese business environment preferred.
• Honesty, integrity, professionalism, and accountability.
• Strong interpersonal and customer‑service skills; ability to build positive relationships across all levels.
• Team‑oriented and collaborative, with a positive attitude and willingness to support colleagues.
• Dependable, adaptable, capable of managing priorities, schedules, and changing business needs.
• Strong organizational, problem‑solving, and time‑management skills; commitment to high‑quality work.
• Job tasks are routine with minimal variations; low complexity.

• High school diploma or GED required.
• Minimum three years of office support experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel) required.
• Candidate information subject to U.S. export‑control screening per Toray CMA policy.

Office environment; requires reading, writing, speaking, and understanding English; use of computer and peripheral equipment; data entry; occasional lifting up to 10 lb; occasional hand/finger movements; vision focus.

Health Benefit Coverage starts the first day of the month after hire date.

• Medical and RX – Regence Blue Cross of Rhode Island (Gold, Silver, HSA)
• Vision – VSP
• Dental – Delta Dental of Rhode Island
• Flexible Spending Accounts (FSA)
• 80 Hours of Vacation Time Off annually (additional hours after 3 years)
• 64 Hours of Personal Time Off annually
• 3 Paid Floating Holidays
• 8 Paid Company‑recognized Holidays
• Life Insurance – pays beneficiary twice annual salary
• Accidental Death & Dismemberment Insurance – pays beneficiary twice annual salary
• Short/Long Term Disability
• Voluntary Supplemental Life Insurance
• Toray Corporate Perks
• John Hancock 401(k) – CMA matches 50% of first 8% of your contribution
• Service Awards (3, 5, 10, 15, 20, 25, 30 years)
• Recognition Awards
• Annual Discretionary Bonus Program
• #INDCMA
• #TACMA