Administrative Assistant Corporate. Tacoma LilyLifestyle

Shared Services Administrative Assistant

Lutheran Community Services NW is a non‑profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope.

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well‑being, growth, and peace of mind.

We offer:

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer‑paid short- and long‑term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

Maintaining a high degree of confidentiality in support of the Corporate Office, the Shared Services Administrative Assistant provides administrative and project support to shared services teams in Human Resources, Information Technology, Finance, and Advancement across LCSNW and its division, Compass Housing Alliance. This role serves as a central point of coordination and communication, acting as a conduit to administrative professionals throughout the organization.

The position also provides excellent customer service to community members by professionally managing the organization’s main phone line.

• Answers phone calls, provides information to callers or connects callers to appropriate people. Forwards messages as needed.
• Models and encourages direct, professional communication among staff members and facilitates the development of a positive staff support network.
• Opens and distributes mail for LCSNW Corporate Office.
• At the LCSNW Corporate Office, welcomes and directs visitors and vendors.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Coordinates and schedules travel, meetings, and appointments for directors, managers or supervisors.
• Prepares agendas and schedules for meetings.
• Records and distributes minutes or other records for meetings.
• Maintains office supplies and coordinates maintenance of office equipment.
• Maintains kitchen supplies and upkeep. Assists or coordinates light custodial service as needed.
• Provides back‑up to Sr. Executive Assistant as needed.
• Maintains filing systems as assigned.
• Reconciles monthly bank statements for the agency credit cards as directed.
• Distributes incoming and outgoing shared services mail and faxes.
• Maintains confidentiality of job‑related information.

We are looking for someone who:

• Has excellent organizational skills and attention to detail.
• Has excellent verbal and written communication skills.
• Has excellent interpersonal and customer service skills.
• Is proficient in Microsoft Suite or related software.
• Has a basic understanding of clerical procedures and systems such as record‑keeping and filing.
• Can work independently.
• Has a bachelor’s degree in business administration or relevant education.
• Has minimum 3–5 years’ administrative experience assisting executive or staff personnel.