Assistant Community Manager

Job Title:

Assistant Community Manager

Hourly Salary: $ 24.00

Schedule:

Full-Time

Location:

Thea Apartments & The Theodore, Tacoma, WA

We are seeking a motivated and customer-focused Assistant Community Manager to support the daily operations of our community while helping create an exceptional resident experience. The ideal candidate is organized, detail‑oriented, and thrives in a fast‑paced environment while assisting with leasing, resident relations, rent collections, and operational support.

• Assist with leasing phone calls, email, marketing, and community tours
• Handle accounts receivable – input new resident information in the software system including concessions if offered, process rent payments, track partial payments, late payments, NSF payments, and rent delinquencies, and process evictions if necessary
• Reconcile resident ledgers monthly and during move‑outs for timely disposition of security deposits
• Organize resident files and review all rental applications, lease agreements, and lease renewals for accuracy and compliance
• Assist Community Manager in preparation of weekly and monthly financial reports
• Enforce apartment community rules and regulations and assist with resident disputes
• Respond to resident inquiries, work orders, and concerns promptly and with proper documentation
• Assist the Manager in maintaining the curb appeal of the community and in ensuring the buildings are up to government and environmental regulations
• Ensure employee compliance with the Washington State Residential Landlord & Tenant Act

• High School education or equivalent
• Must have a minimum of 2 years previous experience
• Able to apply common sense to carry out instructions furnished in written, oral, or diagram form
• Previous clerical/administrative experience and experience with office computers and software
• Type 35+ words per minute
• Comfortable with a 10‑key and can reconcile account ledgers
• Must have a valid driver’s license and be able to drive
• Must have reliable transportation
• Able to speak to residents and maintain good working relations with other team members and any contract laborers working on the property

At Coast, we believe that when you’re supported, you thrive. That’s why our benefits are designed to take care of you — your health, your future, and your peace of mind — every step of the way.

• No‑Cost Medical, Dental & Vision Coverage (employee‑only)
• Life Insurance (employer‑paid basic coverage)
• Voluntary Life & Supplemental Insurance (AFLAC)
• 401(k) Plan with Employer Match
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Employee Discounts (Life Mart & more)
• Pet Insurance through Met Life
• Designed to meet your needs now and in the future

Hiring is contingent upon successful completion of a background check. Coast Property Management is proud to be an Equal Opportunity Employer, committed to fostering an inclusive and respectful workplace for all. We do not offer visa sponsorship for this position.